Northdown Surgery

Medical Secretary

Information:

This job is now closed

Job summary

We are looking for a professional and conscientious person to join our experienced secretarial team. Previous experience in a similar role would be preferable but comprehensive training will be provided.

Main duties of the job

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

About us

We are a friendly, innovative practice with 5 GP partners &1 salaried GP's and a list size of approx 11,000. We also have a clinical team comprising of Paramedic Practitioners, Nurse Practitioners, Practice Nurses and HCA's.

We are a high achieving QOF practice and our clinical system is EMIS Web.

Details

Date posted

25 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2559-23-0008

Job locations

St Anthony’s Way

Margate

Kent

CT9 2TR


Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Managing all enquiries in an effective manner

Maintaining an accurate referrals database

Actioning all incoming emails

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Inputting data into the patients healthcare records as necessary

Processing referrals using the electronic referral system (ERS)

Clinically coding data on emis

Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

Managing all administrative queries as necessary

Maintaining a clean, tidy, effective working area at all times

Supporting all clinical staff with general administrative tasks as requested

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Managing all enquiries in an effective manner

Maintaining an accurate referrals database

Actioning all incoming emails

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Inputting data into the patients healthcare records as necessary

Processing referrals using the electronic referral system (ERS)

Clinically coding data on emis

Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

Managing all administrative queries as necessary

Maintaining a clean, tidy, effective working area at all times

Supporting all clinical staff with general administrative tasks as requested

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Previous experience working as a medical secretary in a similar environment is preferable but not essential as full training will be provided.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Previous experience working as a medical secretary in a similar environment is preferable but not essential as full training will be provided.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northdown Surgery

Address

St Anthony’s Way

Margate

Kent

CT9 2TR


Employer's website

https://northdownsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Northdown Surgery

Address

St Anthony’s Way

Margate

Kent

CT9 2TR


Employer's website

https://northdownsurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Louise Dobbyn

louise.dobbyn@nhs.net

01843233700

Details

Date posted

25 September 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2559-23-0008

Job locations

St Anthony’s Way

Margate

Kent

CT9 2TR


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