Operations Manager - Compliance, IT and Data Quality
Park Medical Centre
This job is now closed
Job summary
Located close to the city centre we are a busy, supportive, forward thinking general practice and proactive member of Chester East PCN. We are looking to recruit a highly motivated Operations Manager specialising in Compliance, IT and Data Quality to join our senior management team. Experience in general practice, team leadership and the above noted areas is an advantage although training and mentoring will be provided to support development.
Main duties of the job
The Practice Operations Manager (Compliance, IT and Data Quality) will work closely with the Practice Operations Manager (Practice and Patient Services Team) and the Business Partner as part of the senior management team at Park Medical Centre.
They will manage and coordinate all aspects of practice compliance (CQC, Health and Safety, Infection Control and NHS Contractual Obligations), IT software and hardware functionality, and data quality. They will be responsible for undertaking a wide range of IT systems management duties in support of the multidisciplinary team at the medical centre. Duties will include, but are not limited to, maintaining the practice IT infrastructure (software & hardware), ensuring all issues are resolved or escalated in a timely manner and provide local IT training as necessary. They will also be responsible for the accurate recording of data and coding, ensuring maximum attainment of QoF and enhanced services through the management of patient recall and data management at the medical centre. They will also be responsible for managing an effective patient registration/deduction process. Additionally, all aspects of Information Governance reporting to the Business Partner, including risk assessment, toolkit submission and information requests (Patient, Subject Access Requests, Solicitors, Insurance etc) making effective use of available technology to minimise resource impacts.
About us
You will work alongside the Business Partner and Operations Manager (Practice and Patient Services Team - providing cross cover where necessary) as part of the senior management team, with direct line management for specific staff members within the Operations Team. You will also work closely with the wider clinical team and Partners to deliver excellent patient centred healthcare. The practice clinical team is comprised of 5 GP Partners, 3 Salaried GPs, 2 GP Retainers, ANP, 2 Nurse Prescribers, Trainee Nursing Associate, an HCA and a Medical Assistant. We are an EMIS Web practice with no current out of hours commitments although this may be subject to change from April 2022.
With just over 10,000 patients Park Medical Centre plays an active part in the care community meeting the needs of its patient population. Increasingly we are also working collaboratively with neighbouring practices as part of Chester East Primary Care Network to drive the development of sustainable models of care. This will also extend to the range of additional roles being provided for under the PCN DES which we are actively recruiting to and rolling out services.
If you want to explore this exciting opportunity further we would be happy to hear from you, practice visits welcome by prior arrangement.
Date posted
02 September 2021
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A2551-21-2033
Job locations
Shavington Avenue
Chester
CH2 3RD
Employer details
Employer name
Park Medical Centre
Address
Shavington Avenue
Chester
CH2 3RD
Employer's website
https://www.parkmedicalchester.co.uk/ (Opens in a new tab)