Secretary

Saltdean & Rottingdean Medical Practice

Information:

This job is now closed

Job summary

We have a great opportunity for a part-time Secretary to join our team based at our surgery in Saltdean.

We have a great opportunity for a part-time Secretary to join our team based at our surgery in Saltdean.

This position will be working for approx. 25 hours per week along side our existing full time Medical Secretary but you may be asked to do additional hours to cover absence.

Priority will be given to those with Medical Secretary experience within a GP practice/healthcare organisation. Those who can prove they have transferrable skills are also welcome to apply.

Please note that the successful candidate will need to start as soon as possible. When applying please state any notice period that you may have to serve your current employer.

Main duties of the job

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (eRS).

About us

We are a well established busy Practice, based on the outskirts of Brighton in Saltdean in a purposed built surgery overlooking the sea. Our list size is approximately 12500 patients. We use the TPP system one computer system.

Our team consists of 5 GP Partners, 5 Salaried GPs, 1 Advanced Nurse Practitioner, 1 Clinical Pharmacist, 1 Para Medic, 3 Practice Nurses, 1 Nursing Associate, 1 Health Care Assistant, 1 Phlebotomist and a large admin team.

Date posted

13 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2539-24-0003

Job locations

Grand Ocean, Longridge Avenue

Saltdean

Brighton

East Sussex

BN2 8BU


Job description

Job responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.

Manage all enquires in an effective manner.

Maintain an accurate referral database

Process calling letters as requested.

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary.

Process referrals using the electronic referral system (ERS)

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms

Process patient letter requests and invoice for private work accordingly

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

Manage all administrative queries as necessary.

Carry out system searches as requested.

Maintain a clean, tidy, effective working area at all times.

Support all clinical staff with general administrative tasks as requested

Job description

Job responsibilities

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently.

Manage all enquires in an effective manner.

Maintain an accurate referral database

Process calling letters as requested.

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary.

Process referrals using the electronic referral system (ERS)

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms

Process patient letter requests and invoice for private work accordingly

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

Manage all administrative queries as necessary.

Carry out system searches as requested.

Maintain a clean, tidy, effective working area at all times.

Support all clinical staff with general administrative tasks as requested

Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a health care setting as a medical secretary

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

Additional Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills including audio typing
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

Desirable

  • Knowledge of TPP system one computer system
  • Knowledge of ERS
Person Specification

Experience

Essential

  • Experience of working with the general public

Desirable

  • Experience of administrative duties
  • Experience of working in a health care setting as a medical secretary

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above)
  • NVQ Level 2 in Health and Social Care

Additional Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills including audio typing
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

Desirable

  • Knowledge of TPP system one computer system
  • Knowledge of ERS

Employer details

Employer name

Saltdean & Rottingdean Medical Practice

Address

Grand Ocean, Longridge Avenue

Saltdean

Brighton

East Sussex

BN2 8BU


Employer's website

https://www.saltdeanrottingdeansurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Saltdean & Rottingdean Medical Practice

Address

Grand Ocean, Longridge Avenue

Saltdean

Brighton

East Sussex

BN2 8BU


Employer's website

https://www.saltdeanrottingdeansurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Sue Ward

sue.ward@nhs.net

+441273305723

Date posted

13 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2539-24-0003

Job locations

Grand Ocean, Longridge Avenue

Saltdean

Brighton

East Sussex

BN2 8BU


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