Assistant Practice Manager

Job summary

Assistant Practice Manager

Lister House Surgery

Full time 37.5hrs Mon- Fri

The closing date is: 16 Jan 2023

An exciting opportunity has become available for an enthusiastic motivated individual to join our friendly practice team as the Assistant Practice Manager.

You will assist the Practice Manager with the overall day to day operation and delivery of the practice. You will have excellent organisational, office management, HR and IT skills and be a good communicator. You will both enjoy and thrive in an exciting and busy environment supported by a happy and experienced team. Previous experience in a GP surgery or NHS environment is preferred. With prior knowledge of SystmOne clinical system advantageous.

We are a practice serving 13,800 patients in Hatfield, Hertfordshire. We have a CQC rating of good in all domains.

Main duties of the job

The main duties of the role include;

Managing HR processes, training & development

Organising GP rota, locum bookings, and diary management

Finance - processing Non-NHS-Fees/ medicals and invoicing

Line manager for secretary and admin team

To motivate, support and monitor staff in the use of IT; organise, oversee, and evaluate IT training

Develop Practice protocols and procedures, review and update as required.

Manage complaints

Ability to understand and learn new software and administrative procedures

Asist the practice manager in the day to day running of the practice.

The right candidate will have

Previous management or supervisory experience

Knowledge of GP primary care

Knowledge of clinical software SystmOne advantageous not essential

See job description for full details

About us

We are a forward-thinking GMS practice with a list size of 13,800 patients, situated in modern purpose-built premises. We are CQC registered as good. The practice teams consist of 8 GP partners, 3 salaried GPs, registrars, 3 nurses, reception, admin and PCN staff (physiotherapists, pharmacists, care coordinators and care home coordinators) who all have positive working relationships with one another.

We use TPP system one for our clinical system, however knowledge of this is desirable not essential.

You will be joining the practice manager in helping to manage the day to day running of the practice.

We became a training practice in 2020 and actively encourage the learning and development of our team.

The practice team often like to do activities outside of work and most recently walked the 02 to celebrate a team members birthday. The team is made up of hardworking, honest, supportive, friendly staff. If you feel you would make a good fit wit our team please apply.

What we offer you (Benefits)

• 5 weeks holiday
• NHS pension
• Sick pay
• Wellbeing services and courses
• Development opportunities
• Great team environment