Job summary
This is an exciting opportunity to join The Lodge Health Partnership team.This is a key role focused on the
patient experience and business efficiency, driving the highest standards of
service across all areas of the Partnership.
Main duties of the job
The successful candidate will be involved with the administrative requests and requirements supporting both our patients and the wider surgery team.
About us
The Lodge Health Partnership is a 3 site practice, we have 2 surgeries in St Albans and 1 in Rebourn area. The post-holder must act in such a way to promote
a positive image of The Lodge Health Partnership at all
times. It is expected that all staff
members reflect the values of the organisation:
QUALITY - Clinical quality; quality of our
service from start to finish; quality of our environments
HELPFUL AND EMPATHETIC ATTITUDE - Respectful,
friendly, adaptable, caring and understanding behaviours with patients and each
other.
MAKING IT EASIER - easier to get help, information, to
book, to work and use technology solutions
COMMUNICATION - with patients and with each
other. Open and honest, one team
culture, with third parties and communities.
Job description
Job responsibilities
SPECIFIC RESPONSIBILITIES
* Investigate and accept deductions from PCSE and deduction Request rejections.
* Keeping track of labels received, check if medical records have been received, code on the system as appropriate and send back to PCSE. Order and request materials on behalf of the surgery if required and chasing track and request labels for medical records.
* Oversee the GP2GP tasks inbox and investigate any failures etc.
Code all incoming medical records on the system and on the Lloyd George notes. Transfer to Coding team to summarise.
* Process all SARS (subject access record request).
* Run searches for QOF areas.
ADDITIONAL RESPONSIBILITIES (For all Staff)
In addition to the specific responsibilities set out within this job description, The Lodge Health Partnership has the following expectations of all staff:
Job description
Job responsibilities
SPECIFIC RESPONSIBILITIES
* Investigate and accept deductions from PCSE and deduction Request rejections.
* Keeping track of labels received, check if medical records have been received, code on the system as appropriate and send back to PCSE. Order and request materials on behalf of the surgery if required and chasing track and request labels for medical records.
* Oversee the GP2GP tasks inbox and investigate any failures etc.
Code all incoming medical records on the system and on the Lloyd George notes. Transfer to Coding team to summarise.
* Process all SARS (subject access record request).
* Run searches for QOF areas.
ADDITIONAL RESPONSIBILITIES (For all Staff)
In addition to the specific responsibilities set out within this job description, The Lodge Health Partnership has the following expectations of all staff:
Person Specification
Qualifications
Essential
- Evidence of Further Education to a good standard
Desirable
Experience
Essential
- Dealing with the public
- PC literate
- Admin experience
Desirable
- Worked in General Practice
Person Specification
Qualifications
Essential
- Evidence of Further Education to a good standard
Desirable
Experience
Essential
- Dealing with the public
- PC literate
- Admin experience
Desirable
- Worked in General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
