Job summary
White Medical Group in Ponteland are looking for an
organised, hardworking and enthusiastic, part-time Medical Secretary to join our admin
team!
** NOTE INTERVIEW DATE: MONDAY 10th JUNE ***
The Medical Secretary is primarily responsible for
undertaking secretarial duties to the clinical team.
A sound professional working relationship will be
required with the GPs and staff working within the Practice. The role requires
high levels of organisation and excellent interpersonal skills.
DAYS OF WORK: Monday to Friday 32.5 hours per week
HOURS OF WORK: 6.5 hours per day, 9:30am-4:30pm (negotiable)
Main duties of the job
The role includes a requirement for:
Fast and accurate typing/ Word Processing skills
Constructing professional/accurate correspondence from GP notes
Acting as the central point of contact for clinicals staff and patients with referral queries
Liaising with multi-professional team members and external agencies to support referrals and follow up information
Familiarity with EMIS Web clinical software systems/ eReferral systems
Understanding of secondary care clinics and specialities
About us
White Medical Group
is a dispensing practice with a patient list size of over 8000 across our main
site in Ponteland and branch site in Wylam.Our clinical team
consists of 7 GPs, 3 nurses, 1 HCA, andan extensive administrative, reception and dispensing team working
toassist the clinical
team.
We are looking to
appoint a new part-time Medical Secretary with excellent communication and
organisational skills, with previous experience as a Medical Secretary, who can
complement our supportive admin team.
Job description
Job responsibilities
The following
are the core responsibilities of the Medical Secretary.
This is not an
exhaustive list, and other duties may be required to be carried out dependant
on staffing levels and business needs.
a. Typing
letters, reports, and constructing professional/accurate correspondence from GP
notes
b. Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
c. Managing all
enquiries in an effective manner
d. Maintaining
an accurate referrals database
e. Actioning
all incoming email as appropriate
f. Processing relevant
letters as requeste
h. Inputting
data into the patients healthcare records as necessary
i. Processing
referrals using the electronic referral system (ERS), entering into the
appropriate clinic/specialit
k. Clinically
coding data on EMIS as required
l. Answering
incoming phone calls, transferring calls or dealing with the callers request
appropriately
m. Managing all
administrative queries as necessary
n. Carrying out
system searches as requested
o. Maintaining
a clean, tidy, effective working area at all times
p. Supporting
all clinical staff with general secretarial tasks as requested
Job description
Job responsibilities
The following
are the core responsibilities of the Medical Secretary.
This is not an
exhaustive list, and other duties may be required to be carried out dependant
on staffing levels and business needs.
a. Typing
letters, reports, and constructing professional/accurate correspondence from GP
notes
b. Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
c. Managing all
enquiries in an effective manner
d. Maintaining
an accurate referrals database
e. Actioning
all incoming email as appropriate
f. Processing relevant
letters as requeste
h. Inputting
data into the patients healthcare records as necessary
i. Processing
referrals using the electronic referral system (ERS), entering into the
appropriate clinic/specialit
k. Clinically
coding data on EMIS as required
l. Answering
incoming phone calls, transferring calls or dealing with the callers request
appropriately
m. Managing all
administrative queries as necessary
n. Carrying out
system searches as requested
o. Maintaining
a clean, tidy, effective working area at all times
p. Supporting
all clinical staff with general secretarial tasks as requested
Person Specification
Qualifications
Essential
- -Educated to GCSE or equivalent with minimum of Maths and English at Grade C or above.
- -Touch typing/other typing/word processing qualification
Desirable
- -Medical Secretarial course/diploma
- -Medical Terminology course
Personal Qualities
Essential
- -Polite and confident
- -Flexible and cooperative with the evolving nature of the role
- -High levels of integrity and confidentiality
- -Ability to use initiative and judgement
- -Enthusiastic and motivated
- -Ability to work collaboratively as well as autonomously
- -Sensitive and empathetic in distressing situations
- -Ability to work under pressure
Other requirements
Essential
- -Disclosure Barring Service (DBS) check (upon employment)
- -Able to fulfil the travel requirement of the role
Experience
Essential
- -Experience as a Medical Secretary
- -Knowledge of eReferral System (ERS)
- -Experience of working to deadlines
Desirable
- -Primary Care General Practice experience
Skills
Essential
- -Excellent knowledge of Medical Terminology
- -Ability to construct professional/accurate correspondence from GP notes
- -Excellent interpersonal and communication skills
- -Touch typing skills
- -Strong IT skills (including Microsoft Office/Word Processing)
- -Ability to follow policy and procedures
- -Excellent attention to detail
- -Ability to prioritise, in a fast-paced environment
- -Effective time management/organisational skills
- -Highly organised
Desirable
Person Specification
Qualifications
Essential
- -Educated to GCSE or equivalent with minimum of Maths and English at Grade C or above.
- -Touch typing/other typing/word processing qualification
Desirable
- -Medical Secretarial course/diploma
- -Medical Terminology course
Personal Qualities
Essential
- -Polite and confident
- -Flexible and cooperative with the evolving nature of the role
- -High levels of integrity and confidentiality
- -Ability to use initiative and judgement
- -Enthusiastic and motivated
- -Ability to work collaboratively as well as autonomously
- -Sensitive and empathetic in distressing situations
- -Ability to work under pressure
Other requirements
Essential
- -Disclosure Barring Service (DBS) check (upon employment)
- -Able to fulfil the travel requirement of the role
Experience
Essential
- -Experience as a Medical Secretary
- -Knowledge of eReferral System (ERS)
- -Experience of working to deadlines
Desirable
- -Primary Care General Practice experience
Skills
Essential
- -Excellent knowledge of Medical Terminology
- -Ability to construct professional/accurate correspondence from GP notes
- -Excellent interpersonal and communication skills
- -Touch typing skills
- -Strong IT skills (including Microsoft Office/Word Processing)
- -Ability to follow policy and procedures
- -Excellent attention to detail
- -Ability to prioritise, in a fast-paced environment
- -Effective time management/organisational skills
- -Highly organised
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.