Job summary
We are looking for a dedicated and enthusiastic Medical
Secretary to join the secretarial team. The practices provide services for a
diverse population; therefore, it is essential that you are able to communicate
sensitively and effectively with people from a variety of backgrounds and those
whose first language may not be English.
The post holder will need to be flexible in their approach to working. For further information please contact: Rosie Tracey Practice Admin Manager: rosie.tracey@nhs.net
Main duties of the job
Duties will include performing the provision of clerical support to doctors, Practice Admin Manager, and nursing staff in relation to referrals, requests for information and access to medical records and to plan and co-ordinate meetings and associated documentation actioning referrals to services in a timely manner. You should ideally have an understanding of the General Practice environment and excellent communication skills. A good standard of general education, together with IT skills and the ability to work under pressure.
About us
At CHPL, were passionate about people and we know that you are too, thats why were here isnt it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine
Job description
Job responsibilities
Please refer to the attached job description and person specification. This outlines the main duties and responsibilities of the role.
Job description
Job responsibilities
Please refer to the attached job description and person specification. This outlines the main duties and responsibilities of the role.
Person Specification
Experience
Essential
- Comprehensive knowledge of a range of routine secretarial/administration procedures
- Knowledge of a range of software programmes, including Microsoft Word, Excel and Outlook
- Previous experience of working in an office environment and carrying out general officer procedures
- Previous experience of supervising a team
- Previous experience of working with general public
- Previous experience of taking minutes or willingness to develop these skills
- Previous experience of producing audit work and reports
Desirable
- Knowledge of medical terminology
- Knowledge of other Microsoft packages
- Experience of SystmOne functions
- Previous NHS experience
Qualifications
Essential
- NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Person Specification
Experience
Essential
- Comprehensive knowledge of a range of routine secretarial/administration procedures
- Knowledge of a range of software programmes, including Microsoft Word, Excel and Outlook
- Previous experience of working in an office environment and carrying out general officer procedures
- Previous experience of supervising a team
- Previous experience of working with general public
- Previous experience of taking minutes or willingness to develop these skills
- Previous experience of producing audit work and reports
Desirable
- Knowledge of medical terminology
- Knowledge of other Microsoft packages
- Experience of SystmOne functions
- Previous NHS experience
Qualifications
Essential
- NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
