Queensway Medical Centre

Pharmacy Technician

Information:

This job is now closed

Job summary

We Need a Pharmacy Technician could it be you?

Full time or Part time considered

Band 5 dependant on experience

We are looking for a highly motivated and adaptable Pharmacy Technician to join our friendly and enthusiastic team at Queensway Medical Centre. This is an exciting opportunity to become part of a forward-thinking practice working in our Medicine Management team alongside our highly skilled team of: Doctors, Clinical Practitioners, Advanced Nurse Practitioner, Physiotherapist, Mental Health Practitioner, and dedicated Nurse Chronic Disease management team.

The post ofPharmacy Technicianis an integral part of the general practice team, working within professional boundaries in general practice.

This role will work under the supervision of the Clinical Pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

Main duties of the job

The post of Pharmacy Technician is an integral part of the general practice team, working within professional boundaries in general practice.

This role will work under the supervision of the Clinical Pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

They will improve patients health outcomes and the efficiency of primary care team by providing direct, accessible and timely medicines an expertise including face to face contact with patients

They will provide technical and administrative support to the Clinical Pharmacist and clinicians.

They will be an integral part of the general practice team as well as part of a wider pharmacist network and multi-disciplinary team. This includes being a conduit of of patient medicines information in and out of local hospitals. They will work to optimise medication issues to improve patient care and safety and support of clinical staff in the management of patients.

Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews.

Through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote self-care.

The Pharmacy Technician will support the practice clinical teams with queries regarding medication from patients.

About us

Location

We are based in the heart of Poulton-Le-Fylde, an affluent town just outside Blackpool. Train station has direct access to Preston and Manchester.

New bypass being built from motorway.

Key Points

Well established practice providing care to around 9,200 patients

Training practice linked to North Western Deanery, Medical student trainer linked to Manchester Medical School and Uclan.

Experienced Medicine Management Team

Support for development and education

Regular multidisciplinary/clinical meetings

Supportive administrative, nursing, HCA & secretarial teams

EMIS IT system

Good CQC rating

High achieving QOF

Details

Date posted

19 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2480-23-0001

Job locations

Queensway

Poulton-le-fylde

Lancashire

FY6 7ST


Job description

Job responsibilities

The Pharmacy Technician is to assume the following key responsibilities in delivering health services.

Undertake patient facing and patient supporting roles to ensure effectivemedicines use through shared decision-making conversations withpatients

Conduct medicine optimisation tasks including effective medicineadministration (e.g., checking inhaler technique), support medicationreviews and medicines reconciliation. When required, utilise consultationskills to work in partnership with patients to ensure they use themmedicines effectively

Support, as determined by the Practice, medication reviews and medicinesreconciliation for new care home patients and synchronise medicines forpatient transfers between care settings and linking with local communitypharmacists

Provide specialist expertise, when competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities.

Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist in the delivery of medicines optimisation and management incentive schemes such as cost-effective prescribing and patient safety audits

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.

Maintain a clean, tidy, effective working area at all times.

Act upon MHRA alerts, any other patient safety alerts and public health messages ensuring patient safety and dissemination of information throughout Practice.

The technical and administrative responsibilities of the Pharmacy Technician:

Work with the multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage.

Supervise practice reception teams in sorting and streaming general prescription requests so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests.

Provide leadership for medicines optimisation systems across the practice, with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems and timely monitoring and management of high-risk medicines.

Provide training and support on the legal, safe, and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

Develop relationships with other Pharmacy Technicians, Pharmacists, and members of the multi-disciplinary team to support the integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.

Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time without changing the general character of the post or the level of responsibility.

There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

Job description

Job responsibilities

The Pharmacy Technician is to assume the following key responsibilities in delivering health services.

Undertake patient facing and patient supporting roles to ensure effectivemedicines use through shared decision-making conversations withpatients

Conduct medicine optimisation tasks including effective medicineadministration (e.g., checking inhaler technique), support medicationreviews and medicines reconciliation. When required, utilise consultationskills to work in partnership with patients to ensure they use themmedicines effectively

Support, as determined by the Practice, medication reviews and medicinesreconciliation for new care home patients and synchronise medicines forpatient transfers between care settings and linking with local communitypharmacists

Provide specialist expertise, when competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities.

Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist in the delivery of medicines optimisation and management incentive schemes such as cost-effective prescribing and patient safety audits

Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care.

Maintain a clean, tidy, effective working area at all times.

Act upon MHRA alerts, any other patient safety alerts and public health messages ensuring patient safety and dissemination of information throughout Practice.

The technical and administrative responsibilities of the Pharmacy Technician:

Work with the multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage.

Supervise practice reception teams in sorting and streaming general prescription requests so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests.

Provide leadership for medicines optimisation systems across the practice, with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems and timely monitoring and management of high-risk medicines.

Provide training and support on the legal, safe, and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)

Develop relationships with other Pharmacy Technicians, Pharmacists, and members of the multi-disciplinary team to support the integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.

Support the delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time without changing the general character of the post or the level of responsibility.

There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

Person Specification

Qualifications

Essential

  • Registered with the General Pharmaceutical Council (GPhC)
  • Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
  • Is working under appropriate clinical supervision to ensure safe, effective, and efficient use of medicines
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email, and face to face
  • Knowledge of IT systems, including the ability to use word processing skills, emails, and the internet to create simple plans and reports
  • Good personal organisational skills
  • Effective time management
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Ability to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct
  • Ability to use own initiative, discretion, and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to use own initiative, discretion, and sensitivity
  • Flexible and cooperative
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Able to finish work tasks
  • Problem solving and analytical skills
  • Ability to maintain confidentiality
  • Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety
  • Disclosure Barring Service (DBS) check

Desirable

  • Experience working in a primary care setting
  • Understanding and knowledge of healthcare provision in GP practices.
  • QOF and enhanced services
  • An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
  • Good clinical system IT knowledge of EMIS
Person Specification

Qualifications

Essential

  • Registered with the General Pharmaceutical Council (GPhC)
  • Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
  • Is working under appropriate clinical supervision to ensure safe, effective, and efficient use of medicines
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email, and face to face
  • Knowledge of IT systems, including the ability to use word processing skills, emails, and the internet to create simple plans and reports
  • Good personal organisational skills
  • Effective time management
  • Demonstrate personal accountability, emotional resilience and work well under pressure
  • Ability to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct
  • Ability to use own initiative, discretion, and sensitivity
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Ability to use own initiative, discretion, and sensitivity
  • Flexible and cooperative
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Able to finish work tasks
  • Problem solving and analytical skills
  • Ability to maintain confidentiality
  • Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety
  • Disclosure Barring Service (DBS) check

Desirable

  • Experience working in a primary care setting
  • Understanding and knowledge of healthcare provision in GP practices.
  • QOF and enhanced services
  • An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
  • Good clinical system IT knowledge of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queensway Medical Centre

Address

Queensway

Poulton-le-fylde

Lancashire

FY6 7ST


Employer's website

https://www.queenswaymedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Queensway Medical Centre

Address

Queensway

Poulton-le-fylde

Lancashire

FY6 7ST


Employer's website

https://www.queenswaymedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hr Manager

Lisa

lisa.munday@nhs.net

Details

Date posted

19 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2480-23-0001

Job locations

Queensway

Poulton-le-fylde

Lancashire

FY6 7ST


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