RECEPTIONIST

Job description

Job responsibilities

2. Telephone Duties

Making appointments.

• Dealing with requests for visits and recording them in the visit book.
• Dealing with problems from patients and other agencies.
• Telephone hospitals for test results and to make appointments.
• Taking messages and recording them in the daybook.

3. General

Ensure total confidentiality in that no information about patients, either medical or personal is disclosed to persons other than those employed by or attached to the practice for which such information is relevant.

• Dealing with problems and queries from the Doctor, other members of staff and attached staff.
• Filing of medical records letters and test results. Sorting and improving medical records and renewing envelopes where necessary.
• Entering medical information onto the computer as and when appropriate. (Training will be arranged for this.)
• Opening the premises each morning and securing them at night.
• Such other duties as agreed with Doctor.

Person Specification

Qualifications

Essential

• Practice experience preferred with a knowledge of Emisweb and Docman.
• Previous Dispensary experience preferred but a willingness to train to
• become a dispenser an option.
• Good standard of general education
• GCSE Mathematics
• GCSE English
• Practical experience of working with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Betley Surgery

Address

MAIN ROAD

WRINEHILL

NEAR CREWE

CHESHIRE

CW3 9BL

Employer's website

https://www.betleysurgery.nhs.uk/ (Opens in a new tab)