Deputy Practice Manager (Maternity cover)

Job summary

An opportunity has arisen to join our team to provide maternity cover for our Deputy Practice Manager

Holmes Chapel is a semi-rural practice in East Cheshire, part of the Congleton and Holmes Chapel (CHOC) PCN.

We are a 5-partner, property owning business, employing salaried GPs, Advanced Nurse Practitioners, and a full complement of practice nursing staff. We have a Management team of Business Manager, Deputy Practice Manager, Operations Manager, Nurse Lead Reception Manager as well as support from a Finance Assistant and Patient Experience Lead plus an administrative team of over 40 staff. We are also a dispensing practice.

We have an expanding list size, currently just under 13000, with a recently extended and completely refurbished health centre.

We are a training practice, with a long-established record of training GP Specialty Trainees, FY2 doctors, medical students and more recently supporting the development of Non-Medical Prescribers and mentorship of Advanced Clinical Practitioners.

We are rated CQC Good with high QOF achievement.

Main duties of the job

Priorities for the role include but not limited to:

- Line Management of the Reception Manager and their team of receptionists and administrators, Document Management team, and to cover management of the wider team where required

- Improving the patient experience including a focus on access

- Management of practice staff and ensuring a happy, balanced, stable workforce

- Supporting overall compliance with CQC

- Liaison with local bodies such as PCN/ICB where required

- Overall management of the day to day running of the practice

- Overseeing Appointments with the support of the Reception Manager

- Management of holidays and GP rota as well as administering the Holiday toolkit

-Management of sickness and ensuring return to work completion with support of the Management team

- Management of day to day HR issues as well as recruitment, induction, grievance and general performance meetings

- Completion of CQRS claims including running searches to complete the claims

- Completion of quarterly DES and LES claims including running searches and completion of claim

- Friends and Family submissions to deadlines

- HR management supported by an HR advisory company

- Completion of searches to support Qof in conjunction with the Nurse Lead and GP Qof lead

- Ensure all HR files are up to date and within required compliance to policy

- Cover for the Practice Business Manager as required

About us

Holmes Chapel Health Centre is a busy medical practice with an expanding list size and a stable partnership. We offer a competitive salary as well as the opportunity to join the NHS pension scheme

We employ over 50 administrative and clinical staff and as part of the local PCN we also have on-site Mental Health Practitioners, Paramedics, Social Prescriber, First Contact Physiotherapy, Clinical Pharmacist and an in-house dispensary.

We have weekly Practice Management meetings, and with a long term stable partnership we are a friendly, welcoming place to work.

The partners are encouraging of personal development and have supported the training and upskilling of employees as a matter of course.