Job summary
A busy 7-partner practice is seeking an
enthusiastic Healthcare Assistant (HCA) to join our friendly team at our Surgery in Wimborne,
Dorset. The key elements of this role
include:
- ECG recording
- Health Checks
- wound care
- phlebotomy
- blood pressure monitoring
- administering vaccinations
and injections under PSDs
- maintaining accurate records
and patient confidentiality
Main duties of the job
Working under the
direct supervision of the Lead Practice Nurse and strictly in accordance with
specific Practice guidelines and protocols, the Healthcare Assistant will
assist the Practice clinical team in the provision and delivery of prescribed
programmes of patient care.
Duties and Responsibilities:
ECG recording
Phlebotomy
Wound care
Health Checks
Administer flu,
Pneumovax and B12 injections under PSD
INR* clinics
Practitioner
Chaperoning duties
Processing and
management of laboratory samples requested by GPs/ Nurses
Infection control
monitoring, and cleaning
Blood Pressure
monitoring
Vaccine/ cold chain
storage, monitoring and recording and reporting
Surgical equipment
and vaccine re-stocking and stock rotation
Clearing and
re-stocking consulting rooms
Preparing and
maintaining environments and equipment before, during and after patient care
interventions including assisting GPs during the performance of minor
operations
Assisting in the
assessment and surveillance of patients health and well-being
Entering data on
SystmOne
Work in the
community to support frail patients
About us
A busy 7-partner practice is seeking an
enthusiastic HCA to join our friendly team at our Surgery in Wimborne,
Dorset. The Surgery has recently been rated as Good by CQC and has high
levels of patient satisfaction and QOF achievements. The ideal candidate will be clinically
skilled with general blood taking and NHS experience.
Our dynamic practice currently looks after 15,000
patients. We have 9 GPs and a highly supportive team of Nurse Practitioners, Practice
Nurses, Health Care Assistants, Phlebotomists, reception and administrative
staff. The post holder will be a key team player in a patient-facing role with
safety of our staff of utmost importance. The key elements of this role
include:
- ECG recording
- Health Checks
- phlebotomy
- wound care
- blood pressure monitoring
- administering vaccinations
and injections under PSDs
- maintaining accurate records
and patient confidentiality
We look forward to hearing from enthusiastic
candidates who are looking to join our supportive team. In return we will offer stability, training
and development, and a pleasant working atmosphere.
Job description
Job responsibilities
Job description
Working under the
direct supervision of the Lead Practice Nurse and strictly in accordance with
specific Practice guidelines and protocols, the Healthcare Assistant will
assist the Practice clinical team in the provision and delivery of prescribed
programmes of patient care.
Duties and Responsibilities:
ECG recording
Phlebotomy
Health Checks
Administer flu,
Pneumovax and B12 injections under PSD
INR* clinics
Practitioner
Chaperoning duties
Processing and
management of laboratory samples requested by GPs/ Nurses
Infection control
monitoring, and cleaning
Blood Pressure
monitoring
Vaccine/ cold chain
storage, monitoring and recording and reporting
Surgical equipment
and vaccine re-stocking and stock rotation
Clearing and
re-stocking consulting rooms
Preparing and
maintaining environments and equipment before, during and after patient care
interventions including assisting GPs during the performance of minor
operations
Assisting in the
assessment and surveillance of patients health and well-being
Undertaking
specific clinical activities for named patients that have been delegated and
taught specifically in relation to that individual
Helping to raise
awareness of health and well-being and how it can be promoted
Entering data on
SystmOne
Work in the
community to support frail patients and the housebound.
Confidentiality:
- In the course of seeking
treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately
- In the performance of the
duties outlined in this Job Description, the post-holder may have access
to confidential information relating to patients and their carers,
Practice staff and other healthcare workers. They may also have access to
information relating to the Practice as a business organisation. All such
information from any source is to be regarded as strictly confidential
- Information relating to
patients, carers, colleagues, other healthcare workers or the business of
the Practice may only be divulged to authorised persons in accordance with
the Practice policies and procedures relating to confidentiality and the
protection of personal and sensitive data
Health & Safety:
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security
systems within the workplace according to Practice guidelines
- Identifying the risks
involved in work activities and undertaking such activities in a way that
manages those risks
- Making effective use of
training to update knowledge and skills
- Using appropriate infection
control procedures, maintaining work areas in a tidy and safe way and free
from hazards
- Reporting potential risks
identified
Equality and
Diversity:
The post-holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
- Acting in a way that
recognizes the importance of peoples rights, interpreting them in a way
that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which
is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal/
Professional Development:
The post-holder
will participate in any training programme implemented by the Practice as part
of this employment, such training to include:
- Participation in an annual
individual performance review, including taking responsibility for
maintaining a record of own personal and/ or professional development
- Taking responsibility for
own development, learning and performance and demonstrating skills and
activities to others who are undertaking similar work
Quality:
The post-holder
will strive to maintain quality within the Practice, and will:
- Alert other team members to
issues of quality and risk
- Assess own performance and
take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness
of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance
- Work effectively with
individuals in other agencies to meet patients needs
- Effectively manage own time,
workload and resources
Communication:
The post-holder
should recognize the importance of effective communication within the team and
will strive to:
- Communicate effectively with
other team members
- Communicate effectively with
patients and carers
- Recognise peoples needs for
alternative methods of communication and respond accordingly
Contribution to the
Implementation of Services:
The post-holder
will:
- Apply Practice policies,
standards and guidance
- Discuss with other members
of the team how the policies, standards and guidelines will affect own
work
- Participate in audit where
appropriate
Person Specification
Knowledge and skills
Essential
- Good interpersonal and
communication skills.
- Ability to provide quality
care.
- Ability to reflect on and
learn from own performance.
- Ability to work in a team.
- Ability to show initiative
and work independently.
- Understanding of patient
confidentiality and Data Protection.
Qualifications
Essential
- GCSE grade A to C in English
and Maths
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ level 3
Experience
Essential
- Experience of providing
direct patient care.
- Experience of dealing with a
wide range of people.
- Experience with computer
systems, including Microsoft Office.
Desirable
- Experience of working in a
GP practice.
- Experience of phlebotomy.
- Experience of monitoring
blood pressures.
- Experience of administering
ECGs.
- Experience of administering
vaccinations and injections.
- Experience with SystmOne.
Disclosure and Barring Service Check
This post is
subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as
such it will be necessary for a submission for Disclosure to be made to the
Disclosure and Barring Service (formerly known as CRB) to check for any
previous criminal convictions.
Job description
Job responsibilities
Job description
Working under the
direct supervision of the Lead Practice Nurse and strictly in accordance with
specific Practice guidelines and protocols, the Healthcare Assistant will
assist the Practice clinical team in the provision and delivery of prescribed
programmes of patient care.
Duties and Responsibilities:
ECG recording
Phlebotomy
Health Checks
Administer flu,
Pneumovax and B12 injections under PSD
INR* clinics
Practitioner
Chaperoning duties
Processing and
management of laboratory samples requested by GPs/ Nurses
Infection control
monitoring, and cleaning
Blood Pressure
monitoring
Vaccine/ cold chain
storage, monitoring and recording and reporting
Surgical equipment
and vaccine re-stocking and stock rotation
Clearing and
re-stocking consulting rooms
Preparing and
maintaining environments and equipment before, during and after patient care
interventions including assisting GPs during the performance of minor
operations
Assisting in the
assessment and surveillance of patients health and well-being
Undertaking
specific clinical activities for named patients that have been delegated and
taught specifically in relation to that individual
Helping to raise
awareness of health and well-being and how it can be promoted
Entering data on
SystmOne
Work in the
community to support frail patients and the housebound.
Confidentiality:
- In the course of seeking
treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately
- In the performance of the
duties outlined in this Job Description, the post-holder may have access
to confidential information relating to patients and their carers,
Practice staff and other healthcare workers. They may also have access to
information relating to the Practice as a business organisation. All such
information from any source is to be regarded as strictly confidential
- Information relating to
patients, carers, colleagues, other healthcare workers or the business of
the Practice may only be divulged to authorised persons in accordance with
the Practice policies and procedures relating to confidentiality and the
protection of personal and sensitive data
Health & Safety:
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security
systems within the workplace according to Practice guidelines
- Identifying the risks
involved in work activities and undertaking such activities in a way that
manages those risks
- Making effective use of
training to update knowledge and skills
- Using appropriate infection
control procedures, maintaining work areas in a tidy and safe way and free
from hazards
- Reporting potential risks
identified
Equality and
Diversity:
The post-holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
- Acting in a way that
recognizes the importance of peoples rights, interpreting them in a way
that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy,
dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which
is welcoming to and of the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal/
Professional Development:
The post-holder
will participate in any training programme implemented by the Practice as part
of this employment, such training to include:
- Participation in an annual
individual performance review, including taking responsibility for
maintaining a record of own personal and/ or professional development
- Taking responsibility for
own development, learning and performance and demonstrating skills and
activities to others who are undertaking similar work
Quality:
The post-holder
will strive to maintain quality within the Practice, and will:
- Alert other team members to
issues of quality and risk
- Assess own performance and
take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness
of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance
- Work effectively with
individuals in other agencies to meet patients needs
- Effectively manage own time,
workload and resources
Communication:
The post-holder
should recognize the importance of effective communication within the team and
will strive to:
- Communicate effectively with
other team members
- Communicate effectively with
patients and carers
- Recognise peoples needs for
alternative methods of communication and respond accordingly
Contribution to the
Implementation of Services:
The post-holder
will:
- Apply Practice policies,
standards and guidance
- Discuss with other members
of the team how the policies, standards and guidelines will affect own
work
- Participate in audit where
appropriate
Person Specification
Knowledge and skills
Essential
- Good interpersonal and
communication skills.
- Ability to provide quality
care.
- Ability to reflect on and
learn from own performance.
- Ability to work in a team.
- Ability to show initiative
and work independently.
- Understanding of patient
confidentiality and Data Protection.
Qualifications
Essential
- GCSE grade A to C in English
and Maths
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ level 3
Experience
Essential
- Experience of providing
direct patient care.
- Experience of dealing with a
wide range of people.
- Experience with computer
systems, including Microsoft Office.
Desirable
- Experience of working in a
GP practice.
- Experience of phlebotomy.
- Experience of monitoring
blood pressures.
- Experience of administering
ECGs.
- Experience of administering
vaccinations and injections.
- Experience with SystmOne.
Disclosure and Barring Service Check
This post is
subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as
such it will be necessary for a submission for Disclosure to be made to the
Disclosure and Barring Service (formerly known as CRB) to check for any
previous criminal convictions.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ level 3
Experience
Essential
- Experience of providing direct patient care.
- Experience of dealing with a wide range of people.
- Experience with computer systems, including Microsoft Office.
Desirable
- Experience of working in a GP practice.
- Experience of phlebotomy.
- Experience of monitoring blood pressures.
- Experience of administering ECGs.
- Experience of administering vaccinations and injections.
- Experience with SystmOne.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ level 3
Experience
Essential
- Experience of providing direct patient care.
- Experience of dealing with a wide range of people.
- Experience with computer systems, including Microsoft Office.
Desirable
- Experience of working in a GP practice.
- Experience of phlebotomy.
- Experience of monitoring blood pressures.
- Experience of administering ECGs.
- Experience of administering vaccinations and injections.
- Experience with SystmOne.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.