Job summary
A General Practice
Assistant (GPA) will support the GP(s) smooth running of clinics by performing
the more routine administration and clinical tasks on behalf of the GP freeing
up their time to focus on the patient.
Main duties of the job
Sorting all clinical post and prioritising for the GP in terms of
actions.
Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding
and adding to notes
Arranging appointments, referrals, tests and follow up appointments
of patients
Preparing patients prior to going in to see the GP, taking a brief
history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some
forms for the GP to approve and sign such as insurance forms, mortgage,
benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on
call doctor on the phone to ask advice or arrange admission while the GP can
continue with their consultation(s)
Support the GP with immunisations/wound care
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Inform the lead GP of any concerns regarding GPA role and any
professional development needed
Be aware of own professional boundaries and what
to do when you have reached them
About us
We are a caring rural GP surgery in Salcombe. We have three full-time GP partners, 2 Practice Nurses, an HCA and a Phlebotomist. We also have a workforce of 10 in our admin and clerical department as we as many other professionals working alongside us such as paramedics and physiotherapists.
We pride ourselves in putting patient care at the forefront of all that we do and our pleased to have outstanding results in the patient survey, having been voted number 1 in the past.
Job description
Job responsibilities
Core Responsibilities
A General Practice Assistant (GPA) will support the GP(s) smooth
running of clinics by performing the more routine administration and clinical
tasks on behalf of the GP freeing up their time to focus on the patient. The core responsibilities include: -
Sorting all clinical post and prioritising for the GP in terms of
actions.
Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding
and adding to notes
Arranging appointments, referrals, tests and follow up appointments
of patients
Preparing patients prior to going in to see the GP, taking a brief
history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some
forms for the GP to approve and sign such as insurance forms, mortgage,
benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on
call doctor on the phone to ask advice or arrange admission while the GP can
continue with their consultation(s)
Support the GP with immunisations/wound care
The post holder must hold a GP Assistant Certificate
qualification.
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Inform the lead GP of any concerns regarding GPA role and any
professional development needed
Be aware of own professional boundaries and what to do when you
have reached them
Secondary Responsibilities
In addition to
the core responsibilities, the GP Assistant may be requested to:
Demonstrate
the ownership of responsibility for personal development, learning and
performance
Demonstrate
performance of skills and activities to others undertaking similar work
Attend
relevant annual updates and shared practice learning
Complete
all required PCN mandated training
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility
Job description
Job responsibilities
Core Responsibilities
A General Practice Assistant (GPA) will support the GP(s) smooth
running of clinics by performing the more routine administration and clinical
tasks on behalf of the GP freeing up their time to focus on the patient. The core responsibilities include: -
Sorting all clinical post and prioritising for the GP in terms of
actions.
Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding
and adding to notes
Arranging appointments, referrals, tests and follow up appointments
of patients
Preparing patients prior to going in to see the GP, taking a brief
history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Completing basic (non-opinion) forms and core elements of some
forms for the GP to approve and sign such as insurance forms, mortgage,
benefits agency forms etc
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g. getting an on
call doctor on the phone to ask advice or arrange admission while the GP can
continue with their consultation(s)
Support the GP with immunisations/wound care
The post holder must hold a GP Assistant Certificate
qualification.
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Inform the lead GP of any concerns regarding GPA role and any
professional development needed
Be aware of own professional boundaries and what to do when you
have reached them
Secondary Responsibilities
In addition to
the core responsibilities, the GP Assistant may be requested to:
Demonstrate
the ownership of responsibility for personal development, learning and
performance
Demonstrate
performance of skills and activities to others undertaking similar work
Attend
relevant annual updates and shared practice learning
Complete
all required PCN mandated training
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility
Person Specification
Experience
Essential
- Ideally the right candidate will have experience in working with the general public and working in healthcare setting. They will also have experience in the following areas:
- ECGs, venepuncture, new patient medicals including height, weight, BP and pulse. Chaperone procedure and the ability to record accurate clinical notes
Desirable
- Experience of working in a primary care environment is desirable but not essential. Clinical skills in wound care and removal sutures also.
- Training and development opportunity will be given to the right candidate.
Qualifications
Desirable
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Phlebotomy certification
- Vaccination certification
PERSONAL QUALITIES
Essential
- Excellent communication skills and strong IT skills are essential for the role as well as a clear and polite telephone manner.
- Effective time management, good interpersonal skills and the ability to follow clinical policy are also essential skills for the job.
- We require that you are polite and confident, flexible and cooperative and have high levels or integrity and loyalty. Be sensitive and empathetic in distressing situations as well as have the ability to work under pressure in stressful situations.
Desirable
- Competent use of EMIS web or System One is also an advantage as well use of Office and Outlook. Also the flexibility to work outside core office hours would be desirable
Person Specification
Experience
Essential
- Ideally the right candidate will have experience in working with the general public and working in healthcare setting. They will also have experience in the following areas:
- ECGs, venepuncture, new patient medicals including height, weight, BP and pulse. Chaperone procedure and the ability to record accurate clinical notes
Desirable
- Experience of working in a primary care environment is desirable but not essential. Clinical skills in wound care and removal sutures also.
- Training and development opportunity will be given to the right candidate.
Qualifications
Desirable
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Phlebotomy certification
- Vaccination certification
PERSONAL QUALITIES
Essential
- Excellent communication skills and strong IT skills are essential for the role as well as a clear and polite telephone manner.
- Effective time management, good interpersonal skills and the ability to follow clinical policy are also essential skills for the job.
- We require that you are polite and confident, flexible and cooperative and have high levels or integrity and loyalty. Be sensitive and empathetic in distressing situations as well as have the ability to work under pressure in stressful situations.
Desirable
- Competent use of EMIS web or System One is also an advantage as well use of Office and Outlook. Also the flexibility to work outside core office hours would be desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).