Job responsibilities
Job Summary
We are recruiting a Pharmacy Technician
to work across our primary care network sites which includes, Brocklebank
Practice (SW18), St Pauls Cottage Surgery (SW19) and The Haider
Practice(SW11). We are a dynamic training practice who recognises our
Pharmacists to be pivotal to good patient care. We wish to now introduce
Pharmacy Technicians into the team. Previous GP experience is desirable, but
not essential.
The successful candidate will be well
supported through shadowing, robust clinical supervision arrangements and
clinical Pharmacists team meetings to facilitate shared learning and good
practice. This role will support excellent prescribing for all patients. The
post holder is a Pharmacy Technician and is an integral part of the General
Practice team, working within their professional boundaries and will be based
on one site only.
Our
practices serve a combined list of 30,000 patients under a single partnership
in one PCN. Each has its own patient list and characteristics. We team up for
peer support and education, with common back-office systems and team members
who work across or in more than one practice. In this way, we achieve more
together than we could separately.
We
provide structured induction and mentoring in a supportive environment and with
exposure to a broad spectrum of clinical work and innovative practice. There
will be opportunity to work with our other clinical pharmacists and to have
contact with other pharmacists working within Wandsworth Borough.
Key Objectives
This role
will work under the supervision of the Pharmacists team to ensure the safe,
accurate and timely supply of prescribed medication to patients.
The
Pharmacy technician
will provide technical
and administrative support to the clinical pharmacists and clinicians.
will support the
PCN and practice clinical team with patients queries around medication
may be asked to
complete audits around patient safety in the prescribing of medication and
present the information for sharing with the clinical team.
will work with
the Pharmacists team to ensure safe monitoring of medication.
Job Responsibilities
The following are core responsibilities
of the PCN Pharmacy Technician. There may be, on occasion, a requirement to
carry out other tasks. This will be dependent upon factors such as workload and
staffing levels.
To work as part of multi-disciplinary team
whilst in a supporting function to the clinical pharmacists and other
clinicians and within agreed prescribing standard operating procedures.
To support the clinical pharmacists as the
Practice point of contact for all medicines-related matters.
To process repeated medication requests,
including the conversion of acute requests to repeat medicines, and changing
quantities of medicines
To issue prescriptions on line with agreed
clinical protocols and encourage cost-effective prescribing throughout the PCN
To undertake medicines reconciliations
post-discharge and on other transfers of care.
To update and maintain accurate and timely
patient medication records on each practice clinical system, including advice
given and action taken
To liaise with secondary and primary care
colleagues to ensure correct medicines are continued following the transfer of
care
To monitor Practice adherence to the
prescribing policy
To support virtual and remote models of
consultation and support including e-consultations
To support the clinical pharmacists in
improving the quality and effectiveness of prescribing through clinical audit
Safety
Report medicines related incidents, contribute to
investigations and root cause analyses
Participate in serious incident investigations and
multidisciplinary case reviews
Report Adverse Drug Reactions and promote reporting by MDT
Oversee use and monitoring of high risk drugs and drugs of
abuse
Action and respond to Drug Safety Alerts and other safety
cascades.
Confidentiality
In the course of seeking treatment, patients
entrust us with, or allow us to gather sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the
post holder may have access to confidential information relating to patients
and theirs carers, practice staff and other health care workers. They may also
have access to information relating to the Practice as a business organisation.
All such information is to be regarded as strictly as confidential.
Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Practice may only be divulged to authorised
persons in accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
To work in accordance of all Practice written protocols.
Equality and diversity
The post holder will
support the equality, diversity and rights of patients, carers and colleagues
to include:
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers
and colleagues.
Behaving in a manner which is welcoming to and of the individual, is
non-judgemental and respects their circumstances, feelings priorities and
rights.
Personal/Professional Development
The post holder will
participate in any training programme implemented by the Practice as part of
this employment, such training to include:
Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development.
Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work.
Participate in MDT learning activities
Participate in and contribute to MDT clinical supervision sessions and case reviews
Quality
The post holder will strive
to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either
directly or under supervision.
Effectively manage own time, workload and sources.
Communication
The post holder should
recognise the importance of effective communication within the team and will
strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and
respond accordingly.
Experience
Essential Qualifications
Registration with General Pharmaceutical Council as Pharmacy Technician
BTEC/NVQ3 Pharmacy Services
Desirable:
Evidence of working within PCN
Salary
£31,000.00 - £36,000.00 Pro rata, dependent upon experience.
Contract
Permanent/Fixed term
Working hours
Full time, Monday to Friday with occasional Saturdays
Disclosure and Barring Service Check
This post is subject to the
rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be
for a submission for Disclosure to be made to the Disclosure and Barring
Service (formerly known as CRB) to check for any previous criminal convictions.
Equal opportunities policy
The Practice is
committed to enabling everyone working in the practice to achieve his or her
full potential in an environment characterised by dignity and mutual respect,
and recognises that everyone is different and values the unique contribution
that individual experience, knowledge and skills can make.
Everyone working in
the practice should be treated fairly and valued equally. All employment conditions should fit in with
the needs of those who work in it, regardless of age, disability, race,
nationality, ethnic or national origin, gender, religion, beliefs, sexual
orientation, domestic circumstances, social and employment statues or political
affiliation.
Any member of staff wishing to make a complaint should follow the guidelines
laid out in their contracts.
This job description is not all encompassing. Over time the
emphasis of the job may change without changing the general character of the
job. Your duties may be reviewed from time to time and revised and updated in
consultation with you to reflect appropriate changes.