Job responsibilities
Duties and responsibilities:
Ensuring that the patient is as comfortable and relaxed as
possible and confirming their agreement to the collection of a blood sample
Collection of sample(s) of blood in accordance with training
and procedures
Ensuring samples are stored in appropriate containers
Accurate, legible labelling of all samples to confirm
patient identity
Checking patient identification against GP/nurse request and
confirming with patient whenever possible
Recording collection of blood sample in patient record in
accordance with practice procedure
Ensuring that samples are dispatched to the appropriate
laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of
staff
Notifying the GP/nurse of any significant patient issues
Liaising with and assisting members of the nursing team
regarding restocking, replenishment and cleaning duties.
Processing of samples.
Confidentiality:
In the course of seeking treatment, patients entrust us
with, or allow us to gather, sensitive information in relation to their health
and other matters. They do so in confidence and have the right to expect that
staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job
description, the post-holder may have access to confidential information
relating to patients and their carers, practice staff and other healthcare
workers. They may also have access to information relating to the practice as a
business organisation. All such information from any source is to be regarded
as strictly confidential
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will implement and lead on a full range of
promotion and management of their own and others health and safety and
infection control as defined in the practice Health and Safety policy, and the
practice Infection Control policy and published procedures. This will include
(but will not be limited to):
Using personal security systems within the workplace
according to practice guidelines
Awareness of national standards of infection control and
cleanliness and regulatory/contractual/professional requirements, and good
practice guidelines
Responsible for the correct and safe management of the
specimens process including collection, labelling, handling, use of correct and
clean containers, storage and transport arrangements
Identifying the risks involved in work activities and
undertaking such activities in a way that manages those risks across clinical
and patient process
Making effective use of training to update knowledge and
skills
Using appropriate infection control procedures, maintaining
work areas in a tidy and safe way and free from hazards
Safe management of sharps procedures, including training,
use, storage and disposal
Actively reporting of health and safety hazards and
infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally
clean, assisting in the maintenance of general standards of cleanliness
consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum
annually)
Reporting potential risks identified
Demonstrate due regard for safeguarding and promoting the
welfare of children
Equality and diversity:
The post-holder will support the equality, diversity and
rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples
rights, interpreting them in a way that is consistent with practice procedures
and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of
patients, carers and colleagues
Behaving in a manner which is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are undertaking
similar work
Quality:
The post-holder will strive to maintain quality within the
practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own
actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on
own and team activities and making suggestions on ways to improve and enhance
the teams performance
Work effectively with individuals in other agencies to meet
patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of
communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies,
standards and guidelines will affect own work
Participate in audit where appropriate
