Job responsibilities
Clinical responsibilities:
- In accordance with
the practice timetable, as agreed, the post-holder will make him/her-self
available to undertake a variety of duties including surgery consultations,
telephone consultations and queries, visiting patients at home, paperwork and correspondence in a timely fashion, complete QOF
requirements for patients
- Making
professional, autonomous decisions in relation to presenting problems,
whether self-referred or referred from other health care workers within
the organisation
- Assessing the
health care needs of patients with undifferentiated and undiagnosed
problems
- Screening patients
for disease risk factors and early signs of illness
- In consultation
with patients and in line with current practice disease management
protocols, developing health care plans for patients
- Providing counselling
and health education
- Admitting or
discharging patients to and from the caseload and referring to other care
providers as appropriate
- Recording clear
and contemporaneous consultation notes to agreed standards
- Collecting data
for audit purposes
- Implement vaccination
programmes for adults and children
- Undertake
appropriate home visits (own vehicle required)
- Adhere to Infection Control Policies
- Review and action patient
blood results advising accordingly
- Support the team in dealing with clinical emergencies
- Chaperone patients where necessary
- Liaise with multidisciplinary team when there are safeguarding concerns and with external agencies to ensure that vulnerable patients are supported appropriately.
Other responsibilities
within the organisation:
- To record all
clinical activity and health promotion data in the Practice computer system
- Awareness of and compliance
with all relevant practice policies/guidelines, e.g. prescribing,
confidentiality, data protection, health and safety and infection control
- Contributing to
evaluation/audit and clinical standard setting within the organisation
- Contributing to
the summarising of patient records and read-coding patient data
- To maintain full
accurate and contemporaneous records of activities both written and
computerised as applicable to an agreed standard. The practice has a
paperless approach and as such the computer records form the main record of
all interactions with patients
- Attending training
and events organised by the practice or other agencies, where appropriate.
- To work with multi-disciplinary
team within the practice, and across the wider ICB to promote integrated
and seamless pathways of care
- To maintain good
lines of communication with the partners, practice management team and
wider multi-disciplinary and administrative team
- To promptly notify
the Practice Manager or her deputy of any absence
- To observe Health
and Safety rules as outlined in the Practice Health and Safety Policy
- To maintain
standards of conduct and dress to maintain public confidence
- Participate in annual performance appraisals
- Participate in review of significant event analysis
Confidentiality:
- In the course of
seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so in confidence and have the
right to expect that staff will respect their privacy and act
appropriately
- In the performance
of the duties outlined in this job description, the post-holder may have
access to confidential information relating to patients and their carers, practice
staff and other healthcare workers.
They may also have access to information relating to the practice
as a business organisation. All such information from any source is
to be regarded as strictly confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in accordance
with the practice policies and procedures relating to confidentiality and
the protection of personal and sensitive data.
- To maintain confidentiality
in all areas at all times
Equality and Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a way
that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with Practice procedures and policies, and current
legislation
- Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a
manner which is welcoming to and of the individual, in a non-judgmental way
that respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
- To maintain professional
registration
- To complete induction training on appointment - this is managed by the practice manager
- The post-holder will participate in
any training programmes implemented by the Practice as part of this
employment
- To maintain and
update professional knowledge in line with the Quality and Outcomes
Framework, The Practice Development Plan and your own Personal Development
Plan
- Assess own
performance and take accountability for actions, either directly or under
supervision.
- Participation in an
annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
- Demonstrate skills
and activities to others who are undertaking similar work and to help develop
colleagues
- Actively contribute
to the development and service improvement within the Practice proactively
offering ideas and suggestions for improvements.
- A commitment to
life-long learning and audit to ensure evidence-based best practice
Quality:
The
post-holder will strive to maintain quality within the Practice, and will:
- Alert other team
members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or
under supervision
- Contribute to the
effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work effectively
with individuals in other agencies to meet patients needs
- Effectively manage
their own time, workload and resources
Communication:
The post-holder should
recognise the importance of effective communication within the team and will
strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognize peoples
needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The
post-holder will:
- Apply Practice policies,
standards and guidance
- Discuss with other
members of the team how the policies, standards and guidelines will affect
own work
- Attend meetings
when required
The
job description is not exhaustive and may need to be amended as the practice
develops. A flexible attitude and close liaison with other members of the practice
is an integral part of this role.