Job summary
Burlington Primary Care are looking to recruit a part-time Medical Secretary, working in our secretarial department working with our clinical team to provide excellent patient care.
Main duties of the job
To provide efficient secretarial service for the
clinical team, involving typing of letters, reports, patient referrals in an
accurate, timely and quality manner.
To schedule, compile and record patient information relevant to
medical consultations with healthcare clinicians and associated medical
correspondence.To facilitate and help manage requests for Access to health records
About us
What we can offer you.
Permanent position.
6 weeks holiday plus bank holidays.
Membership to NHS pension scheme with 14.38% employer contribution
Monthly well-being staff events
Staff well-being rest rooms that includes an outside garden space
Team building events
Staff development - for staff to grow and progress within the organisation.
Staff Parking
Personalised NHS fleece.
Job description
Job responsibilities
- To provide an efficient service for the GPs, Practice Manager and other Health Professionals as required. This includes the typing of letters, reports, patient referrals etc. accurately and to a high standard
- To be fully trained in the use of the e-referral appointments system, making appointments as well as being able to use and monitor the system on behalf of the Practice.
- To deal with all GPs incoming work attracting a private fee e.g. insurance report requests, Solicitors requests, medicals etc. including the photocopying/printing off of patient records and the typing up of reports etc. from digital dictation as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
- To provide a high standard of patient communication, delivered with customer focus to practice population, adopting a professional and cordial manner at all times
- To retrieve medical records and process Solicitors/insurance companys requests for copies of medical records in accordance with the Protocol
- Facilitate referrals to the appropriate Departments of the Ipswich Hospital and other organisations as required.
- Produce and submit invoices when required, adding the entry on the accounts spreadsheet. Check the accounts spreadsheet on a regular basis to ensure payment has been made and chase as necessary
- Maintain a spreadsheet for urgent and 2 week wait referrals and check on a regular basis to ensure that patient has been seen by the Hospital within the required timescale.
- Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To provide cover for members of the Secretarial Team during periods of sickness and annual leave
- Undertake additional duties that may reasonably be expected by the GPs or Practice Manager
- Proficient use of SystmOne, DXS and other related software
- Use and understand medical terminology
Job description
Job responsibilities
- To provide an efficient service for the GPs, Practice Manager and other Health Professionals as required. This includes the typing of letters, reports, patient referrals etc. accurately and to a high standard
- To be fully trained in the use of the e-referral appointments system, making appointments as well as being able to use and monitor the system on behalf of the Practice.
- To deal with all GPs incoming work attracting a private fee e.g. insurance report requests, Solicitors requests, medicals etc. including the photocopying/printing off of patient records and the typing up of reports etc. from digital dictation as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
- To provide a high standard of patient communication, delivered with customer focus to practice population, adopting a professional and cordial manner at all times
- To retrieve medical records and process Solicitors/insurance companys requests for copies of medical records in accordance with the Protocol
- Facilitate referrals to the appropriate Departments of the Ipswich Hospital and other organisations as required.
- Produce and submit invoices when required, adding the entry on the accounts spreadsheet. Check the accounts spreadsheet on a regular basis to ensure payment has been made and chase as necessary
- Maintain a spreadsheet for urgent and 2 week wait referrals and check on a regular basis to ensure that patient has been seen by the Hospital within the required timescale.
- Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To provide cover for members of the Secretarial Team during periods of sickness and annual leave
- Undertake additional duties that may reasonably be expected by the GPs or Practice Manager
- Proficient use of SystmOne, DXS and other related software
- Use and understand medical terminology
Person Specification
Knowledge and Skills
Essential
- Knowledge of medical terminology
- Strong IT skills including a high level of proficiency in software programmes such as Word, Power Point, Excel, Access and Outlook
- Excellent written and verbal communication skills to draft letters, briefing notes etc. and high attention to detail
- Ability to manage a heavy and demanding workload and work under pressure to meet deadlines
Desirable
- NHS specific IT system experience such as SystmOne, ERS, and DXS
- Understanding of NHS services
Experience
Essential
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of administrative work
- Experience of working in a healthcare setting as a medical secretary
- Experience of team-working
- Experience of using Microsoft Office
Desirable
- Experience as a typist
- Experience working in general practice
Person Specification
Knowledge and Skills
Essential
- Knowledge of medical terminology
- Strong IT skills including a high level of proficiency in software programmes such as Word, Power Point, Excel, Access and Outlook
- Excellent written and verbal communication skills to draft letters, briefing notes etc. and high attention to detail
- Ability to manage a heavy and demanding workload and work under pressure to meet deadlines
Desirable
- NHS specific IT system experience such as SystmOne, ERS, and DXS
- Understanding of NHS services
Experience
Essential
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Experience of administrative work
- Experience of working in a healthcare setting as a medical secretary
- Experience of team-working
- Experience of using Microsoft Office
Desirable
- Experience as a typist
- Experience working in general practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
