PCN Manager

Job description

Job responsibilities

PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

Key Responsibilities and Duties:

The PCN Managers areas of responsibility include:

First point of contact for Practice Managers with regard to delivery of Networkprojects/schemes.

Manage contractual requirements on behalf of the Network.

Co-ordinate training and development of PCN clinical/administrative staff.

Co-ordinate the delivery of enhanced services and other service submissions on behalfof the Network.

Support recruitment, induction and training of new PCN staff.

Collate feedback / analysis data on behalf of the Network to report to the ICB and otherorganisations as required.

To manage the workflow processes in relation to the above.

Organisational:

The remit of this role is broad and evolving and will require attention to detail in the deliveryof high-quality day to day operations.

Work with the PCN Director and board for strategic and operational planning processesto support the PCN objectives.

Support the PCN Director and board with the writing of business and development plansas required.

Coordinate and take minutes for PCN meetings. Once weekly PCN board meetings and Once monthly finance meetings

Identify and record risks and issues, developing contingency plans with service andcontract leads.

Ensure all relevant national strategies, policies, targets and frameworks are fullyimplemented.

Ensure compliance with health and safety policies and procedures to reflect current bestpractice and ensure all staff, contractors, workers and members of the general publicdischarge them effectively.

Support the recruitment, induction and training of new and existing staff groups that mayor may not be employed by the PCN.

Drive issues through to resolution, acting as a point of expertise.

Finance:

To work alongside Practice Managers within the Network for the setting up of newfinancial systems.

To monitor and check the accuracy of the any submissions for Enhanced Services,

Contractual requirements on behalf of the Network and ensure that all claims aresubmitted on a monthly and quarterly basis.

Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness through:

Ensuring financial risks are recognised and appropriate action taken to Monitoringexpenditure and identifying significant deviations from plan.

Planning and monitoring income and cash flow to ensure that income is maximised andthat funds are available as required.

Ensuring all claims are submitted in good time and payment made and received

Ensuring the practices allocation of resources is fair and equitable

Present financial plans, monitoring information and reports to the PCNs as required

Manage all delegated budgets with propriety in line with all relevant organisationalprocedures with a view to achieving the best impact from well managed finances.

Review, authorise and approve operational services spend, ensuring a fair andreasonable allocation of funds

Present expenditures and inflow/outflow of monies at monthly finance meeting .

IM&T :

Ensure the PCN compliance with the GDPR and FOI along with other relevant legislation

and professional information management standards such as GMC/BMA and LMCguidance

To oversee the administration of the PCN

To ensure the integrity of the system working with the ICB to implement their guidance.

Strategy and Leadership:

Clarify objectives and priorities for network delivery in line with operational realties,financial parameters and contract requirements.

Research and apply evidence from national policy, guidance and benchmarking that willinfluence the planning and delivery of PCN priorities

Promote the engagement of the PCN GP practices to unify locality structures

Ensure proactive stakeholder management occurs including frontline staff, team, service,organisation, senior leaders, external bodies

Provide and build upon key performance management data, as appropriate.

Development and change:

Support and champion the development of good quality locality network plans that

deliver relevant change and improvement projects which can be both measured andevaluated

Oversee a program of audits and surveys that support, and evidence measures ofimprovement

Identify and develop appropriate tools and measures of improvement to support effective

change, e.g. performance frameworks, population health data, outcome measures

Welfare:

Organise PCN events e.g. Educational/Locality/Neighbourhood /Network wide events

Person Specification

Qualifications

Essential

• Degree or equivalent

Desirable

• Masters or Bachelors in Business Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Manor Practice

Address

454 Lea Bridge Road

London

E10 7DY

Employer's website

https://www.themanorpracticeleyton.co.uk/ (Opens in a new tab)