HR Administrator

The Blackmore Vale Partnership

The closing date is 13 April 2025

Job summary

The Blackmore Vale Partnership is seeking a proactive and dynamic HR Administrator to support all aspects of HR processes. The ideal candidate will be a key support in ensuring the smooth and efficient administration of core HR functions. The postholder will be supported by the HR Manager but will also enjoy autonomy to manage their own workload.

In this varied role, some of the key elements include:

Working closely with the managers and team leaders to ensure a smooth and timely onboarding process

Maintaining employee records using our electronic HR system

Supporting and promoting existing staff wellbeing processes for example the staff forum

Monitoring and supporting mandatory training requirements

Monitoring sickness absences and triggers for absence management processes

Co-ordinating the staff survey and collate feedback

Being the first point of contact for HR queries, supporting line managers and employees

Experience is preferred but not essential. A CIPD qualification would be an advantage.

We have generous staff benefit incentives including 5 weeks holiday plus bank holidays, company sickness & maternity policies & NHS pension scheme.

Main duties of the job

If you are looking to make a positive impact and contribute to the efficiency of our organisation, we would love to hear from you.

What we are looking for:

Strong organisational skills and a keen eye for detail

Good communication skills, with the ability to deal with HR queries and issues professionally

A proactive approach to tasks, with the ability to prioritise and manage time effectively

A basic understanding of HR processes and best practices, ideally with some experience in a similar role

The ability to work independently and as part of a team

Contribution to organisational development through innovation

About us

We are a large innovative and friendly GMS practice in North Dorset who are big on development, invest in our team and are keen to create opportunities for career development through routes such as portfolio working and giving autonomy to take the lead and use initiative. As a partnership we have demonstrated our commitment to diversification from the traditional model, having both an Advanced Nurse Practitioner & a Clinical Pharmacist as partners in our organisation.

We are passionate about giving all our team a voice and input into the way we work and provide care for our community. We are very fortunate to have a large MDT already and recognise the importance of a holistic approach to health care. We have been part of The Altogether Better Programme and now have a team of health champions and social prescribers which support this approach.

We are a fun loving practice, looking for like minded enthusiasts to come and join us and deliver healthcare embracing new models of care.

Located in a beautiful part of North Dorset (Shaftesbury and Sturminster Newton and surrounding areas), we enjoy excellent transport links, fantastic local schools (both state and private) and the coast is within easy reach for sailing, diving and outdoor pursuits

Date posted

25 March 2025

Pay scheme

Other

Salary

£26,084.54 to £28,584.29 a year Pro Rata Depending on Experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2355-BVP-HR-Mar25

Job locations

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU


The Blackmore Vale Partnership

Salisbury Road

Shaftesbury

Dorset

SP7 8DH


Job description

Job responsibilities

Job Title

HR Administrator

Reports to

Operational Manager

Hours per week

Part time, 22 hours per week

Location

Sturminster Newton Medical Centre, Abbey View Medical Centre and Marnhull Surgery ability to work across sites

Pay Scale

BVP Band 4 £26,084.54 - £28,584.29 pro rata

Job Summary

The role will provide a generalist HR support role covering the end to end HR process specifically but not exclusively on all aspects of employee relations work, recruitment and selection, payroll and general advice, guidance and support to all staff and managers.

Key Responsibilities

Providing strong administrative HR support to the management team including:

Managing and maintaining HR records, ensuring accuracy and compliance

Tracking key HR processes for example recruitment, onboarding, employee documentation, sickness absence monitoring and reporting and more

  • Administer the recruitment and selection process from advertising through to induction
  • Become an expert user of Practice Index
  • Training: Booking of training and creating training agreements in close liaison with finance to ensure funding has been agreed
  • Offboarding: Processing of leavers, responsible for the issuing of all leaving

documentation, updating the employment status on Practice Index, updating payroll

Supporting with correspondence, document preparation and general HR admin tasks

Supporting existing staff wellbeing processes, for example the staff forum and individual training needs

Ensuring all HR systems and processes run efficiently

Ad-hoc support, projects and queries: ensuring the management team have full administrative support across a range of activities; including note taking in formal employee meetings, filing, data management and general queries

Secondary Responsibilities

In addition to the primary responsibilities, the postholder may be requested to:

Partake in audit as directed by the audit lead

Produce meeting agendas and record notes of meetings

Provide administration support to teams within the practice

Undertake any other duties as required

Generic Responsibilities

Confidentiality

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Safety, Health, Environment and Fire (SHEF)

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme.

Quality

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate.

Job description

Job responsibilities

Job Title

HR Administrator

Reports to

Operational Manager

Hours per week

Part time, 22 hours per week

Location

Sturminster Newton Medical Centre, Abbey View Medical Centre and Marnhull Surgery ability to work across sites

Pay Scale

BVP Band 4 £26,084.54 - £28,584.29 pro rata

Job Summary

The role will provide a generalist HR support role covering the end to end HR process specifically but not exclusively on all aspects of employee relations work, recruitment and selection, payroll and general advice, guidance and support to all staff and managers.

Key Responsibilities

Providing strong administrative HR support to the management team including:

Managing and maintaining HR records, ensuring accuracy and compliance

Tracking key HR processes for example recruitment, onboarding, employee documentation, sickness absence monitoring and reporting and more

  • Administer the recruitment and selection process from advertising through to induction
  • Become an expert user of Practice Index
  • Training: Booking of training and creating training agreements in close liaison with finance to ensure funding has been agreed
  • Offboarding: Processing of leavers, responsible for the issuing of all leaving

documentation, updating the employment status on Practice Index, updating payroll

Supporting with correspondence, document preparation and general HR admin tasks

Supporting existing staff wellbeing processes, for example the staff forum and individual training needs

Ensuring all HR systems and processes run efficiently

Ad-hoc support, projects and queries: ensuring the management team have full administrative support across a range of activities; including note taking in formal employee meetings, filing, data management and general queries

Secondary Responsibilities

In addition to the primary responsibilities, the postholder may be requested to:

Partake in audit as directed by the audit lead

Produce meeting agendas and record notes of meetings

Provide administration support to teams within the practice

Undertake any other duties as required

Generic Responsibilities

Confidentiality

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Safety, Health, Environment and Fire (SHEF)

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme.

Quality

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate.

Person Specification

Skills, Personal Qualities & Other requirements

Essential

  • Excellent communication skills (written and oral)
  • Excellent leadership skills
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning & organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to take instruction
  • Disclosure Barring Service (DBS) check (actioned if successful)
  • Hold current Full drivers licence and access to transport
  • Polite and confident and positive attitude
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility and adaptability to undertake a wide variety of tasks
  • Confidentiality

Desirable

  • SystmOne user skills

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

Desirable

  • RSA/ECDL/CLAIT or proven keyboard experience
  • Typing/Word Processing
  • CIPD

Experience

Essential

  • Experience of leading a team
  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a health care setting
  • Experience of HR Administration
Person Specification

Skills, Personal Qualities & Other requirements

Essential

  • Excellent communication skills (written and oral)
  • Excellent leadership skills
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning & organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Ability to take instruction
  • Disclosure Barring Service (DBS) check (actioned if successful)
  • Hold current Full drivers licence and access to transport
  • Polite and confident and positive attitude
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility and adaptability to undertake a wide variety of tasks
  • Confidentiality

Desirable

  • SystmOne user skills

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

Desirable

  • RSA/ECDL/CLAIT or proven keyboard experience
  • Typing/Word Processing
  • CIPD

Experience

Essential

  • Experience of leading a team
  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a health care setting
  • Experience of HR Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU


Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Blackmore Vale Partnership

Address

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU


Employer's website

https://blackmorevalesurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Operational & HR Manager

Amy Rose

bv.hr@dorsetgp.nhs.uk

01258474500

Date posted

25 March 2025

Pay scheme

Other

Salary

£26,084.54 to £28,584.29 a year Pro Rata Depending on Experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2355-BVP-HR-Mar25

Job locations

Sturminster Newton Medical Centre

Old Market Hill

Sturminster Newton

Dorset

DT10 1QU


The Blackmore Vale Partnership

Salisbury Road

Shaftesbury

Dorset

SP7 8DH


Privacy notice

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