Job responsibilities
Job summary:
Working under the
direct supervision of the senior practice nurse and strictly in accordance with
specific practice guidelines and protocols, the healthcare assistant will
assist the practice clinical team in the provision and delivery of prescribed programmes of patient
care including but not limited to:
Duties and responsibilities:
Phlebotomy
ECG
recording
Chaperoning
duties
Processing
and management of laboratory samples requested by GPs/nurses
Cleansing
and maintenance of equipment
Vaccine/cold
chain storage, monitoring and recording
Clearing
and re-stocking consulting rooms
Preparing
and maintaining environments and equipment before, during and after patient
care interventions
Assisting
in the assessment and surveillance of patients health and well-being
Undertaking
specific clinical activities for named patients that have been delegated and
taught specifically in relation to that individual
Helping to
raise awareness of health and well-being and how it can be promoted
Assisting
with the collection and collation of data on needs related to health and
well-being
Perform
urinalysis
Performing
FeNo
Measuring
and accurately recording patient blood pressure
Measuring
and accurately recording patient height and weight measurement
Giving
appropriate and predetermined advice and guidance to patients on healthy eating
and living
Undertaking
electrocardiograms and downloading the results onto the computer and in to the
patients electronic record
Undertaking
phlebotomy procedures
Prepare
all equipment and facilities and assist with minor surgical procedures
Act
as a clinician chaperone at the request of patients or clinicians
To
develop and maintain relationships with the patient, families, carers or their
advocates
To
report any problems/changes/complaints concerning the practice and the quality
of medical care provided to patients to the Practice Manager
Input
and code patient clinical information in to the practice clinical system
Ensure
relevant GMS prompts for the Quality and Outcomes Framework (QOF) are coded and
recorded appropriately
Report
any changes in a patients condition to a Registered Nurse or Doctor
Maintain
your personal development profile
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters.
They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately
In the performance of the duties
outlined in this job description, the post-holder may have access to
confidential information relating to patients and their carers, practice staff
and other healthcare workers. They may
also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the practice
may only be divulged to authorised persons in accordance with the practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Health &
Safety
The
post-holder will implement and lead on a full range of promotion and management
their own and others health and safety and infection control as defined in the
practice Health & Safety policy, the practice Health & Safety manual,
and the practice Infection Control policy and published procedures. This will
include (but will not be limited to):
Using personal security systems
within the workplace according to practice guidelines
Awareness of national standards of
infection control and cleanliness and regulatory / contractual / professional
requirements, and good practice guidelines
Responsible for the correct and safe
management of the specimens process, including collection, labelling,
handling, use of correct and clean containers, storage and transport
arrangements
Management and maintenance of
Personal Protective Equipment (PPE) for the practice, including provision,
ordering, availability and ongoing correct usage by staff
Responsible for hand hygiene across
the practice
Ownership of infection control and
clinically based patient care protocols, and implementation of those protocols
across the practice
Active observation of current
working practices across the practice in relation to infection control,
cleanliness and related activities, ensuring that procedures are followed, and
weaknesses / training needs are identified, escalating issues as
appropriate
Identifying the risks involved in
work activities and undertaking such activities in a way that manages those
risks across clinical and patient process
Making effective use of training to
update knowledge and skills, and initiate and manage the training of others
across the full range of infection control and patient processes
Monitoring practice facilities and
equipment in relation to infection control, ensuring that provision of hand
cleansing facilities, wipes etc are sufficient to ensure a good clinical
working environment. Lack of facilities to be escalated as appropriate.
Safe management of sharps procedures
including training, use, storage and disposal
Using appropriate infection control
procedures, maintaining work areas in a tidy, clean and sterile, and safe way,
free from hazards. Initiation of remedial / corrective action where needed or
escalation to responsible management
Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately when
recognised
Keeping own work areas and general /
patient areas generally clean, sterile, identifying issues and hazards / risks
in relation to other work areas within the business, and assuming
responsibility in the maintenance of general standards of cleanliness across
the business in consultation (where appropriate) with other sector managers
Undertaking periodic infection
control training (minimum twice annually)
Routine management of own team /
team areas, and maintenance of work space standards
Waste management including
collection, handling, segregation, container management, storage and collection
Spillage control procedures,
management and training
Decontamination control procedures,
management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for
safeguarding and promoting the welfare of children.
Equality and
diversity
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
Acting in a way that recognizes the importance of
peoples rights, interpreting them in a way that is consistent with practice
procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs
of patients, carers and colleagues
Behaving in a manner that is welcoming to and of
the individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Personal/Professional
development
The post-holder will participate in any training
programme implemented by the practice as part of this employment, such training
to include:
Participation in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development
Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work
Quality
The post-holder will strive to maintain quality
within the practice, and will:
Alert other team members to issues of quality and
risk
Assess own performance and take accountability for
own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Work effectively with individuals in other
agencies to meet patients needs
Effectively manage own time, workload and
resources
Communication:
The post-holder should recognize the importance of effective
communication within the team and will strive to
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods
of communication and respond accordingly
Contribution to
the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate in audit where appropriate
Review and Approval
All
employees are entitled to have at least an annual job and development review
with their line manager, which will include drawing up a personal development
plan and reviewing the job description.
