Medical secretary

Cumberland House Surgery

Information:

This job is now closed

Job summary

We are seeking to recruit an experienced medical secretary to join our well established team.

The applicant will need to be an experienced typist as well as holding strong English literacy skills. You will need to be meticulous on detail and be able to work independently. You will need to be confident when using multiple forms of electronic communication.

Main duties of the job

Liaising with patients, secondary care and various clinicians in house

Working as part of a multi disciplinary team and independently

Booking secondary care appts, typing referral letters, running reports, chasing hospital information, emailing , texting, working through large volumes of tasks. Managing own workload effectively

About us

We are a large clinical and non clinical team. The practice is exceptionally busy and the workload can be intensive.

The team , across the board, work closely and have very strong working bonds as well as exceptional work ethic.

Any new persons joining us will need to be great team players and task driven.

We have access to NHS Pension Scheme, Employee Support Programme, as well as hosting team building and family gatherings each summer.

Date posted

21 January 2025

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2330-25-0000

Job locations

58 Scarisbrick New Road

Southport

Merseyside

PR8 6PG


Job description

Job responsibilities

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

e. Actioning all incoming email

f. Processing calling letters as requested

g. Scanning patient related documentation and attaching scanned documents to patients healthcare records

h. Inputting data into the patients healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

k. Coding data on the clinical IT system

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

Job description

Job responsibilities

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

e. Actioning all incoming email

f. Processing calling letters as requested

g. Scanning patient related documentation and attaching scanned documents to patients healthcare records

h. Inputting data into the patients healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

k. Coding data on the clinical IT system

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

Person Specification

Qualifications

Essential

  • Grade C or above English language
  • Grade C or above Maths
  • RSA (or equivalent )
Person Specification

Qualifications

Essential

  • Grade C or above English language
  • Grade C or above Maths
  • RSA (or equivalent )

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cumberland House Surgery

Address

58 Scarisbrick New Road

Southport

Merseyside

PR8 6PG


Employer's website

https://www.cumberlandhousesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cumberland House Surgery

Address

58 Scarisbrick New Road

Southport

Merseyside

PR8 6PG


Employer's website

https://www.cumberlandhousesurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Rachel Cummings

gp.n84005@nhs.net

01704501500

Date posted

21 January 2025

Pay scheme

Other

Salary

£12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2330-25-0000

Job locations

58 Scarisbrick New Road

Southport

Merseyside

PR8 6PG


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