Job summary
Eastwood Primary Care Centre is looking to strengthen its management team, which currently comprises of the Managing Partner, the Finance
Manager and the Assistant Practice Manager. We also have departmental leads to
support the daily operations of the practice.
If you are passionate about patient care and making a difference in people's lives, we would like to hear from you!
Main duties of the job
We are seeking a skilled and enthusiastic
Practice Manager, passionate about our healthcare service, to lead the
operational management of the practice. The successful candidate will complement
the existing team providing operational leadership to the whole practice,
driving change to improve our patient services and supporting the partners and
staff to achieve the aims and goals of the practice.
About us
Eastwood Primary Care Centre is
a well-established semi-rural GMS practice, working across 2 sites. Having a list of 18750, we are committed to
delivering the highest quality care to our patient population. We are active
members in our dynamic PCN. We have an outstanding CQC rating and are
high QOF achievers. We strive to constantly improve our patient services. We
have a friendly multi-disciplinary team of 7 partners, pharmacists, nurses and
HCAs, all supported by a strong team of receptionists, secretaries and
administrators.
Job description
Job responsibilities
Key Responsibilities:
- Organisational Management:
- Lead the practice in operational planning.
- Drive change management initiatives to enhance practice performance and patient care.
- Oversee HR operations, ensuring staff are supported, motivated, and able to perform to their best abilities.
- Manage and support the IT/Admin Lead to efficiently maximise all IT resources & to optimise service delivery.
- Ensure smooth daily operations, enabling patients to access high-quality care.
- Human Resources:
- Manage the recruitment & retention of practice staff.
- Ensure compliance with current HR legislation.
- Implement and embed an effective appraisal system ensuring all staff have an active PDP.
- Manage the practice disciplinary process including sickness and absence.
- Governance:
- Ensure compliance with Care Quality Commission standards and other clinical governance requirements.
- Ensure all polices are embedded into the practice and all staff adhere to them.
- Monitor and audit practice activities as needed.
- Health & Safety & Estates Management:
- Lead on Health & Safety obligations such as risk assessments and staff mandatory training.
- Act as first point of contact for all matters relating to the premises.
Job description
Job responsibilities
Key Responsibilities:
- Organisational Management:
- Lead the practice in operational planning.
- Drive change management initiatives to enhance practice performance and patient care.
- Oversee HR operations, ensuring staff are supported, motivated, and able to perform to their best abilities.
- Manage and support the IT/Admin Lead to efficiently maximise all IT resources & to optimise service delivery.
- Ensure smooth daily operations, enabling patients to access high-quality care.
- Human Resources:
- Manage the recruitment & retention of practice staff.
- Ensure compliance with current HR legislation.
- Implement and embed an effective appraisal system ensuring all staff have an active PDP.
- Manage the practice disciplinary process including sickness and absence.
- Governance:
- Ensure compliance with Care Quality Commission standards and other clinical governance requirements.
- Ensure all polices are embedded into the practice and all staff adhere to them.
- Monitor and audit practice activities as needed.
- Health & Safety & Estates Management:
- Lead on Health & Safety obligations such as risk assessments and staff mandatory training.
- Act as first point of contact for all matters relating to the premises.
Person Specification
Qualifications
Desirable
- Previous Practice Management experience.
- Leadership and/or Management qualification.
- Strong leadership and strategic planning skills.
- Excellent communication and interpersonal skills.
Person Specification
Qualifications
Desirable
- Previous Practice Management experience.
- Leadership and/or Management qualification.
- Strong leadership and strategic planning skills.
- Excellent communication and interpersonal skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
