Eastwood Primary Care Centre

Prescriptions Administrator

Information:

This job is now closed

Job summary

We are a well-established practice working across 2 sites with a list size of 19,000 patients and we are looking to recruit an enthusiastic and dedicated Prescriptions Administrator to complement our friendly and dynamic team. If you are hardworking and passionate about providing a high standard of care to our patients, we would like to hear from you.

The applicant must be confident with I.T. SystmOne experience is an advantage. Medications/pharmacy knowledge and medical environment experience is desirable.

Main duties of the job

You will be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.

About us

Our multi-disciplinary team includes GP, GP Registrars, ACPs, Clinical Pharmacists, Paramedics, Practice Nurses, HCAs and Phlebotomists, all supported by a robust administration. We are a training practice and support the training and development of all staff.

Details

Date posted

29 November 2023

Pay scheme

Other

Salary

£20,933 to £21,357 a year Pro rata for part time

Contract

Permanent

Working pattern

Part-time

Reference number

A2321-23-0009

Job locations

Church Street Medical Centre

Church Street

Eastwood

Nottingham

NG163BS


The Surgery

Church Walk

Eastwood

Nottingham

NG163BH


Job description

Job responsibilities

The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process repeat prescription requests received by phone, email, fax, post, slips and the online access system, in accordance with practice protocol

b. Produce prescriptions for the GP to sign in an acceptable timeframe

c. Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe

d. Generate requests for medication on behalf of the patient for non-repeat items

e. Actively encourage patients to reconcile medications to facilitate monthly collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintain an accurate recall system

i. Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients

j. Input data into the patients healthcare records as necessary

k. Deal with all prescription related enquiries in a timely manner

l. Record and reported adverse effects accurately and appropriately, informing the practice manager immediately

m. Read code data on System One

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

Job description

Job responsibilities

The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process repeat prescription requests received by phone, email, fax, post, slips and the online access system, in accordance with practice protocol

b. Produce prescriptions for the GP to sign in an acceptable timeframe

c. Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe

d. Generate requests for medication on behalf of the patient for non-repeat items

e. Actively encourage patients to reconcile medications to facilitate monthly collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintain an accurate recall system

i. Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients

j. Input data into the patients healthcare records as necessary

k. Deal with all prescription related enquiries in a timely manner

l. Record and reported adverse effects accurately and appropriately, informing the practice manager immediately

m. Read code data on System One

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Maths & English
  • NVQ Level 2 in Health & Social Care

Experience

Essential

  • Working with the public
  • Experience of working in a health care setting
  • Experience as working as a prescription clerk.

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising).

Desirable

  • EMIS / SystmOne / Vision user skills
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Maths & English
  • NVQ Level 2 in Health & Social Care

Experience

Essential

  • Working with the public
  • Experience of working in a health care setting
  • Experience as working as a prescription clerk.

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising).

Desirable

  • EMIS / SystmOne / Vision user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eastwood Primary Care Centre

Address

Church Street Medical Centre

Church Street

Eastwood

Nottingham

NG163BS


Employer's website

https://www.eastwoodprimarycarecentre.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Eastwood Primary Care Centre

Address

Church Street Medical Centre

Church Street

Eastwood

Nottingham

NG163BS


Employer's website

https://www.eastwoodprimarycarecentre.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Finance & HR Manager

Sarah Petter

sarah.petter@nhs.net

+1773304703

Details

Date posted

29 November 2023

Pay scheme

Other

Salary

£20,933 to £21,357 a year Pro rata for part time

Contract

Permanent

Working pattern

Part-time

Reference number

A2321-23-0009

Job locations

Church Street Medical Centre

Church Street

Eastwood

Nottingham

NG163BS


The Surgery

Church Walk

Eastwood

Nottingham

NG163BH


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