Job summary
Salisbury Medical Practice
is looking to recruit a committed, enthusiastic and motivated Pharmacy Team
Assistant to join our expanding Pharmacy Team on an Apprenticeship programme.
As a Pharmacy Team Assistant, you will
be working alongside the Practice Pharmacist/s and Pharmacy Technician/s to
provide efficient administrative support and to assist in the processing of patient
data whilst adhering to Practice policies and procedures. The Pharmacy Team Assistant will work closely
with the Pharmacy team to gain a wider knowledge of the functionalities and the
administrative side of the Pharmacy Team
We are looking for people who have
experience in working with other people and have a desire to further their
education to gain a Level 3 qualification in Business Administration. Applicants should have good organisational
and communication skills as a minimum as well as being competent in using IT
and computers.
Main duties of the job
The apprenticeship provides a highly
transferable set of knowledge, skills and behaviours which can be gained
working across an organisation and its processes. Some examples of these include
“Decision making”, “IT”, “Interpersonal skills”, “Project management”, “Professionalism”,
“External factors” and “Business fundamentals”.
About us
What we offer:
- 5 weeks annual leave (pro rata) plus
bank holidays (pro rata)
- Opportunity to join or continue on in
the NHS pension scheme
- On site free parking
- On the job training by our friendly team
- On site café including complimentary
lunch selection for staff
- Staff well-being events including
monthly treats for staff
- Annual away day and annual Christmas
Party
- Star of month award
This is an Apprenticeship position for
between 30 to 37.5 hours per week and the salary is national minimum wage for
Apprentice’s. The Apprenticeship course
is typically 18 months in length (this does not include the EPA (end point
assessment). Upon completion of the
Apprenticeship, there may be a permanent position available for the right
Apprentice at Salisbury Medical Practice.
Applicants must be eligible to work in
the UK and the deadline for receiving applications is Friday 30th
September 2022. Please send completed
application forms to alexis.bellis@nhs.net or post them in to our Fisherton
House site (address above). If you have
any questions or comments, please do not hesitate to contact us by email: alexis.bellis@nhs.net.
We reserve the right to close this advert early
if we are able to appoint to the vacancy before the advertised closed date.
Job description
Job responsibilities
The purpose of the Pharmacy Team Assistant is to work alongside the Practice Pharmacist/s and Pharmacy Technician/s to provide efficient administrative support and to assist in the processing of patient data whilst adhering to Practice policies and procedures.
- To assist the Pharmacy team with medication changes by generating patient correspondence, coding patient records and contacting patients by telephone, SMS or letter.
- To contact patients to request information such as heights, weights, BP and coding this information in the patient record.
- To assist in the review of clinic letters, highlighting any medication changes.
- To process medication requests.
- To book patient appointments with the Pharmacy team and/or the phlebotomy team.
- To ensure patient confidentiality, respect, and dignity is adhered to at all times.
Job description
Job responsibilities
The purpose of the Pharmacy Team Assistant is to work alongside the Practice Pharmacist/s and Pharmacy Technician/s to provide efficient administrative support and to assist in the processing of patient data whilst adhering to Practice policies and procedures.
- To assist the Pharmacy team with medication changes by generating patient correspondence, coding patient records and contacting patients by telephone, SMS or letter.
- To contact patients to request information such as heights, weights, BP and coding this information in the patient record.
- To assist in the review of clinic letters, highlighting any medication changes.
- To process medication requests.
- To book patient appointments with the Pharmacy team and/or the phlebotomy team.
- To ensure patient confidentiality, respect, and dignity is adhered to at all times.
Person Specification
Knowledge
Desirable
- Clinical computer systems SystmOne (TPP)
- Microsoft Windows applications Outlook
- Microsoft Windows Applications Word
- Microsoft Windows Applications Excel
Skills
Essential
- Completed application form with no spelling mistakes / errors
- Competent and confident in using IT & computers
- Excellent communication skills both verbal and written
- Excellent organisational skills
Qualifications
Essential
- Maths GCSE Grade C or above (or equivalent)
- English GCSE Grade C or above (or equivalent)
Desirable
- 5 or more GCSEs Grade C or above (or equivalent)
- Qualifications at A Level standard (or equivalent)
Experience
Essential
- Ability to evidence working with others
Desirable
- 1 years+ experience customer focused role
- Telephone call handling
- Working within a team
- Working independently
- Working within a confidential environment
- Experience working in a medical environment
- Experience working in a pharmaceutical environment
- Experience working in General Practice or Primary Care
Qualities
Essential
- Ability to multitask
- Self-motivated with a can-do attitude
- Fast learner
- Adaptable to change
- Flexible approach to demand
- Calm and professional disposition
Person Specification
Knowledge
Desirable
- Clinical computer systems SystmOne (TPP)
- Microsoft Windows applications Outlook
- Microsoft Windows Applications Word
- Microsoft Windows Applications Excel
Skills
Essential
- Completed application form with no spelling mistakes / errors
- Competent and confident in using IT & computers
- Excellent communication skills both verbal and written
- Excellent organisational skills
Qualifications
Essential
- Maths GCSE Grade C or above (or equivalent)
- English GCSE Grade C or above (or equivalent)
Desirable
- 5 or more GCSEs Grade C or above (or equivalent)
- Qualifications at A Level standard (or equivalent)
Experience
Essential
- Ability to evidence working with others
Desirable
- 1 years+ experience customer focused role
- Telephone call handling
- Working within a team
- Working independently
- Working within a confidential environment
- Experience working in a medical environment
- Experience working in a pharmaceutical environment
- Experience working in General Practice or Primary Care
Qualities
Essential
- Ability to multitask
- Self-motivated with a can-do attitude
- Fast learner
- Adaptable to change
- Flexible approach to demand
- Calm and professional disposition
