Health Care Assistant

Job description

Job responsibilities

Clinical Procedures & Patient Care

ECG recording

Phlebotomy

Feno

Ear syringing

Wound management / suture, clip removal

Administer B12 injections, flu and shingles vaccines as per practice guidelines, with appropriate training

Hypertension reviews.

Diabetic foot checks

Health Checks

Referring appropriately to GPs and to the wider clinical team as necessary.

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Clearing and re-stocking consulting rooms

Equipment and vaccine re-stocking and stock rotation

Help ensure availability of appropriate stock by following stock control procedures

Processing and management of laboratory samples requested

Vaccine/cold chain storage, monitoring and recording

Chaperoning duties.

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Supporting patients who are anxious or stressed

Perform duties with sensitivity to individual patient needs

The promotion of health and well-being in the practice population.

Assisting with the collection and collation of data on needs related to health and well-being particularly QOF.

Use of recall system

Prioritise, organise and manage own workload and recognise and work independently within own levels of competency

Take responsibility for own personal and professional development.

Be an advocate for both the patient and for your colleagues

Please note this list is not exhaustive

The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.

This role is considered to be a substantive position, and the jobholder will be expected to be proactive in developing their personal and business skills.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Demonstrates understanding of the needs of the patient and the role of the HCA.
• Ability to receive and communicate information accurately and take instruction from professional colleagues
• Skills in phlebotomy, ECGs, patient health checks, BPs
• Able to prioritise own workload
• Able to work under own initiative within boundaries of role
• Experience of working in a primary care or NHS / Health care setting
• Demonstrates an understanding of the importance of infection control

Desirable

• Knowledge of public health issues
• Knowledge of SystmOne/EMIS
• Experience of Primary Care
• Evidence of continuous professional development/education
• Experience as a primary care Health Care Assistant

Other

Essential

• Cross site working
• Enhanced Disclosure Barring Service (DBS) check
• Occupational Health clearance

Qualifications

Essential

• NVQ Level 2 or equivalent in Health & Social Care or similar.
• Willing to develop clinical skills and competency relevant to the role

Desirable

• Care Certificate.
• Training in long term conditions / health checks or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jesmond Health Partnership

Address

17 Osborne Rd

Jesmond

Newcastle upon Tyne

Tyne and Wear

NE2 2AH

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)