Social Prescribing Link Worker

Prince of Wales Medical Centre


This job is now closed

Job summary

In 2021 a new and exciting partnership between the Prince of Wales Group Practice and the Castlehaven Community Association was set up. We are looking to recruit a social prescribing link worker to work with Prince of Wales Group Practice patients and other referrals within the Castlehaven Community Centre.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who give time, focus on what matters to me and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. Link workers support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.

This is a full time position based at both Castlehaven Community Association, London NW1 8RU and Prince of Wales Group Practice, London, NW5 3LN

Interview date 16th November 2021

Main duties of the job

Working within an integrated model of care to support the health and wellbeing of patients working closely with the Prince of Wales Group Practice GPs, the Castlehaven Community Association staff and with the Primary Care network (PCN) multidisciplinary team, and Social Prescribing and Care Navigation Service you will aim to:

Have a holistic approach to care planning and co-ordination of an individuals health and wellbeing

Connecting people to diverse community groups and statutory services for practical and emotional support

Stronger community and personal resilience, reduce health inequalities and wellbeing inequalities

Address wider determinants of health, such as debt, poor housing and physical inactivity

Work with Community Links to support existing groups to be accessible and sustainable and help people to start new community groups

Information/advice about a range of services to promote health and wellbeing and maintain independence within communities

Reducing demand on statutory services and to combat unnecessary GP appointments

About us

The Castlehaven Community Association is an award-winning community-led charity that manages a 4-acre campus of community buildings and facilities (a community centre, horticultural hub, community park, multisport pitch & an under 5s nursery) in the heart of Camden Lock. Castlehaven works inclusively for the benefit of the whole community but prioritises services for those most disadvantaged e.g. young people, isolated elderly and families. Castlehaven has a friendly, hard-working, and committed staff team, who have made Castlehaven the success it is today.

The Prince of Wales Medical Centre is a GP practice that provides health care and wellbeing support for residents living in Kentish Town and surrounding areas.

Job description

Job responsibilities

  • Take referrals from the Prince of Wales Medical Group and Castlehaven Community Association and a wide range of agencies including other Camden GP practices, local pharmacies; hospital discharge teams; police; social care services; housing associations and allied health professionals.
  • Develop knowledge of local services to enable the individual to access a range of services to meet their needs and ensure individuals are engaged and connected with their local community and other organisations to make best use of resources.
  • Assess how a patients health and wellbeing needs can be met by services and other opportunities that are available in the community.
  • Produce a simple personalised care plan to address the patients health and wellbeing needs by introducing or reconnecting people to community groups or statutory services.
  • Evaluate how actions in the care and support plan are meeting the individuals health and wellbeing needs.
  • Provide personalised support to individuals, their families, and carers to take control of their health and wellbeing, live independently and improve their health outcomes.
  • Develop trusting relationships by giving people time and focus on what matters to them
  • Take a holistic approach based on the persons priorities and the wider determinants of health.
  • Set up support groups and activities in the community to help those suffering with long term health conditions such as Diabetes, Heart Disease etc. Offering them a welcoming space to meet others, set achievable goals and learn more about their illness, whilst learning new techniques to improve their health and wellbeing.
  • Need to manage and prioritise their own caseload in accordance with the health and wellbeing needs of their population and refer people back to other health professionals within the Prince of Wales Group Practice and beyond.
  • Increase the strengths and capacities of local communities, enabling local voluntary, community, and social enterprise organisations (VCSE) and community groups to receive social prescribing referrals.
  • Work collaboratively with all local partners to contribute towards supporting local VCSE organisations and community groups to become sustainable through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
  • Inform and advise Prince of Wales Medical Centre GPs and primary care staff, either written or verbally, about what services are available within the community and how and when patients can access them.

Person Specification



  • Essential skills / experience / qualities:
  • 1.Knowledge of the London Borough of Camdens voluntary sector and local service provision and asset-based community services
  • 2.Knowledge of person-centred approaches
  • 3.Understanding of approaches to working with people with mental health needs
  • 4.Knowledge of Equal Opportunities, Diversity & Inclusion policies, and practice
  • 5.Knowledge of the local health and social care provision
  • 6.Knowledge of full range of IT packages including case management systems
  • 7.Knowledge of Health & Safety requirements and responsibilities
  • 8.Knowledge of Safeguarding Vulnerable Adults and Children policies and procedures
  • 9.Experience working in health, community, or voluntary sector
  • 10.Experience of working with vulnerable adults including people with mental health problems
  • 11.Experience in guided conversations and / or developing personal action plans
  • 12.Experience of working of working alone and in multi-disciplinary teams
  • 13.Experience in recruiting, managing, and supporting volunteers
  • 14.Have an energetic can-do attitude, with an open mind and creative approach to working with people
  • 15.Ability to relate to local people with positive and non-judgemental approach
  • 16.An understanding of the diverse needs of socially excluded people
  • 17.Ability to organise own time, demonstrating flexibility and initiative in approach
  • 18.Ability to work effectively with colleagues, patients, external organisations and partners
  • 19.Effective communicator, both verbally and in writing
  • 20.Ability to assess risks, anticipate difficulties and successfully address them
  • 21.Ability to travel within the requirements of the role
  • 22.Excellent written, spoken and IT communication skills (especially with MS Office, CRM and care management systems)
  • 23.A proven ability to engage positively and professionally with people at all levels
  • 24.Experience of working with the public
  • 25.Ability to use your own initiative and work to an agreed action plan
  • 26.Have a flexible and collaborative approach to work.
  • 27.Knowledge of General Data Protection Regulations (GDPR)
  • 28.Demonstrate patience and an ability to be positive and supportive in the workplace
  • 29.Ability to respond calmly to emergencies
  • 30.Strong interpersonal skills
  • 31.Trustworthy
  • 32.Reliable
  • 33.Punctual


  • 34.Experience &/or training in Safeguarding
  • 35.Experience &/or training in First Aid
  • 36.Experience &/or training in Mental Health First Aid

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Prince of Wales Medical Centre


52 Prince Of Wales Road



Employer's website (Opens in a new tab)

For help with your application, contact:

Helena Vaughan

Date posted

20 October 2021

Pay scheme



Negotiable £28,000-£30,000 includes HCAS



Working pattern


Reference number


Job locations

52 Prince Of Wales Road



Supporting documents

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.