Job summary
In 2021 a new and exciting partnership between the Prince of Wales
Group Practice and the Castlehaven Community Association was set up. We are looking to recruit
a social prescribing link worker to work with Prince of Wales Group Practice patients
and other referrals within the Castlehaven Community Centre.
Social prescribing empowers people to
take control of their health and wellbeing through referral to non-medical
link workers who give time, focus on what matters to me and take a holistic
approach, connecting people to community groups and statutory services for
practical and emotional support. Link workers support existing groups to be
accessible and sustainable and help people to start new community groups,
working collaboratively with all local partners.
This is a full time position based at both Castlehaven Community Association,
London NW1 8RU and Prince of Wales Group Practice, London, NW5 3LN
Interview date 16th November 2021
Main duties of the job
Working within an integrated model of
care to support the health and wellbeing of patients working closely with the
Prince of Wales Group Practice GPs, the Castlehaven Community Association staff
and with the Primary Care network (PCN) multidisciplinary team, and Social
Prescribing and Care Navigation Service you will aim to:
Have a holistic approach to care planning and
co-ordination of an individuals health and wellbeing
Connecting people to diverse community groups
and statutory services for practical and emotional support
Stronger community and personal resilience,
reduce health inequalities and wellbeing inequalities
Address wider determinants of health, such as
debt, poor housing and physical inactivity
Work with Community Links to support existing
groups
to be accessible and sustainable and help people to start new community groups
Information/advice about a range of services
to promote health and wellbeing and maintain independence within communities
Reducing demand on statutory services and to
combat unnecessary GP appointments
About us
The Castlehaven Community Association is an award-winning
community-led charity that manages a 4-acre campus of community buildings and
facilities (a community centre, horticultural hub, community park, multisport
pitch & an under 5s nursery) in the heart of Camden Lock. Castlehaven
works inclusively for the benefit of the whole community but prioritises
services for those most disadvantaged e.g. young people, isolated elderly and
families. Castlehaven has a friendly, hard-working, and committed staff team, who
have made Castlehaven the success it is today.
The Prince of Wales Medical Centre is a GP practice that provides
health care and wellbeing support for residents living in Kentish Town and
surrounding areas.
Job description
Job responsibilities
- Take referrals from the Prince of Wales Medical Group and Castlehaven
Community Association and a wide range of agencies including other
Camden GP practices, local pharmacies; hospital discharge teams; police;
social care services; housing associations and allied health professionals.
- Develop knowledge of local services to enable
the individual to access a range of services to meet their needs and ensure
individuals are engaged and connected with their local community and other
organisations to make best use of resources.
- Assess how a patients health and wellbeing needs can be met
by services and other opportunities that are available in the community.
- Produce a simple personalised care plan to address the
patients health and wellbeing needs by introducing or reconnecting people
to community groups or statutory services.
- Evaluate how actions in the care and support plan are meeting
the individuals health and wellbeing needs.
- Provide personalised support to individuals, their families,
and carers to take control of their health and wellbeing, live
independently and improve their health outcomes.
- Develop trusting relationships by giving people time and
focus on what matters to them
- Take a holistic approach based on the persons priorities and
the wider determinants of health.
- Set up support groups and activities in the community to help
those suffering with long term health conditions such as Diabetes, Heart
Disease etc. Offering them a welcoming space to meet others, set
achievable goals and learn more about their illness, whilst learning new techniques
to improve their health and wellbeing.
- Need to manage and prioritise their own caseload in
accordance with the health and wellbeing needs of their population and
refer people back to other health professionals within the Prince of Wales
Group Practice and beyond.
- Increase the strengths and capacities of local communities,
enabling local voluntary, community, and social enterprise organisations
(VCSE) and community groups to receive social prescribing referrals.
- Work collaboratively with all local partners to contribute
towards supporting local VCSE organisations and community groups to become
sustainable through sharing intelligence regarding any gaps or problems
identified in local provision with commissioners and local authorities.
- Inform and advise Prince of Wales Medical Centre GPs and
primary care staff, either written or verbally, about what services are
available within the community and how and when patients can access them.
Job description
Job responsibilities
- Take referrals from the Prince of Wales Medical Group and Castlehaven
Community Association and a wide range of agencies including other
Camden GP practices, local pharmacies; hospital discharge teams; police;
social care services; housing associations and allied health professionals.
- Develop knowledge of local services to enable
the individual to access a range of services to meet their needs and ensure
individuals are engaged and connected with their local community and other
organisations to make best use of resources.
- Assess how a patients health and wellbeing needs can be met
by services and other opportunities that are available in the community.
- Produce a simple personalised care plan to address the
patients health and wellbeing needs by introducing or reconnecting people
to community groups or statutory services.
- Evaluate how actions in the care and support plan are meeting
the individuals health and wellbeing needs.
- Provide personalised support to individuals, their families,
and carers to take control of their health and wellbeing, live
independently and improve their health outcomes.
- Develop trusting relationships by giving people time and
focus on what matters to them
- Take a holistic approach based on the persons priorities and
the wider determinants of health.
- Set up support groups and activities in the community to help
those suffering with long term health conditions such as Diabetes, Heart
Disease etc. Offering them a welcoming space to meet others, set
achievable goals and learn more about their illness, whilst learning new techniques
to improve their health and wellbeing.
- Need to manage and prioritise their own caseload in
accordance with the health and wellbeing needs of their population and
refer people back to other health professionals within the Prince of Wales
Group Practice and beyond.
- Increase the strengths and capacities of local communities,
enabling local voluntary, community, and social enterprise organisations
(VCSE) and community groups to receive social prescribing referrals.
- Work collaboratively with all local partners to contribute
towards supporting local VCSE organisations and community groups to become
sustainable through sharing intelligence regarding any gaps or problems
identified in local provision with commissioners and local authorities.
- Inform and advise Prince of Wales Medical Centre GPs and
primary care staff, either written or verbally, about what services are
available within the community and how and when patients can access them.
Person Specification
Qualifications
Essential
- Essential skills / experience / qualities:
- 1.Knowledge of the London Borough of Camdens voluntary sector and local service provision and asset-based community services
- 2.Knowledge of person-centred approaches
- 3.Understanding of approaches to working with people with mental health needs
- 4.Knowledge of Equal Opportunities, Diversity & Inclusion policies, and practice
- 5.Knowledge of the local health and social care provision
- 6.Knowledge of full range of IT packages including case management systems
- 7.Knowledge of Health & Safety requirements and responsibilities
- 8.Knowledge of Safeguarding Vulnerable Adults and Children policies and procedures
- 9.Experience working in health, community, or voluntary sector
- 10.Experience of working with vulnerable adults including people with mental health problems
- 11.Experience in guided conversations and / or developing personal action plans
- 12.Experience of working of working alone and in multi-disciplinary teams
- 13.Experience in recruiting, managing, and supporting volunteers
- 14.Have an energetic can-do attitude, with an open mind and creative approach to working with people
- 15.Ability to relate to local people with positive and non-judgemental approach
- 16.An understanding of the diverse needs of socially excluded people
- 17.Ability to organise own time, demonstrating flexibility and initiative in approach
- 18.Ability to work effectively with colleagues, patients, external organisations and partners
- 19.Effective communicator, both verbally and in writing
- 20.Ability to assess risks, anticipate difficulties and successfully address them
- 21.Ability to travel within the requirements of the role
- 22.Excellent written, spoken and IT communication skills (especially with MS Office, CRM and care management systems)
- 23.A proven ability to engage positively and professionally with people at all levels
- 24.Experience of working with the public
- 25.Ability to use your own initiative and work to an agreed action plan
- 26.Have a flexible and collaborative approach to work.
- 27.Knowledge of General Data Protection Regulations (GDPR)
- 28.Demonstrate patience and an ability to be positive and supportive in the workplace
- 29.Ability to respond calmly to emergencies
- 30.Strong interpersonal skills
- 31.Trustworthy
- 32.Reliable
- 33.Punctual
Desirable
- 34.Experience &/or training in Safeguarding
- 35.Experience &/or training in First Aid
- 36.Experience &/or training in Mental Health First Aid
Person Specification
Qualifications
Essential
- Essential skills / experience / qualities:
- 1.Knowledge of the London Borough of Camdens voluntary sector and local service provision and asset-based community services
- 2.Knowledge of person-centred approaches
- 3.Understanding of approaches to working with people with mental health needs
- 4.Knowledge of Equal Opportunities, Diversity & Inclusion policies, and practice
- 5.Knowledge of the local health and social care provision
- 6.Knowledge of full range of IT packages including case management systems
- 7.Knowledge of Health & Safety requirements and responsibilities
- 8.Knowledge of Safeguarding Vulnerable Adults and Children policies and procedures
- 9.Experience working in health, community, or voluntary sector
- 10.Experience of working with vulnerable adults including people with mental health problems
- 11.Experience in guided conversations and / or developing personal action plans
- 12.Experience of working of working alone and in multi-disciplinary teams
- 13.Experience in recruiting, managing, and supporting volunteers
- 14.Have an energetic can-do attitude, with an open mind and creative approach to working with people
- 15.Ability to relate to local people with positive and non-judgemental approach
- 16.An understanding of the diverse needs of socially excluded people
- 17.Ability to organise own time, demonstrating flexibility and initiative in approach
- 18.Ability to work effectively with colleagues, patients, external organisations and partners
- 19.Effective communicator, both verbally and in writing
- 20.Ability to assess risks, anticipate difficulties and successfully address them
- 21.Ability to travel within the requirements of the role
- 22.Excellent written, spoken and IT communication skills (especially with MS Office, CRM and care management systems)
- 23.A proven ability to engage positively and professionally with people at all levels
- 24.Experience of working with the public
- 25.Ability to use your own initiative and work to an agreed action plan
- 26.Have a flexible and collaborative approach to work.
- 27.Knowledge of General Data Protection Regulations (GDPR)
- 28.Demonstrate patience and an ability to be positive and supportive in the workplace
- 29.Ability to respond calmly to emergencies
- 30.Strong interpersonal skills
- 31.Trustworthy
- 32.Reliable
- 33.Punctual
Desirable
- 34.Experience &/or training in Safeguarding
- 35.Experience &/or training in First Aid
- 36.Experience &/or training in Mental Health First Aid