PCN Business Manager

Job description

Job responsibilities

To develop a single PCN wide business plan for the successful delivery of the PCN DES obligations, and wider PCN objectives To manage the development of the PCN as a vehicle for the delivery of the Primary Care Networks objectives. Working collaboratively with the other PCNs in Salford and with the wider NHS and Social Care partners to compliment and shape local strategy. Representing PCN interests with respect to the interface with acute and community health services, and wider provider organisations. Developing relationships and influence with local, regional and national organisations in pursuance of PCN interests. To support the strategic and policy development of the PCN. To oversee the provision of data analysis and monitoring as required. Operational Contribute to the delivery of a business plan with practices and the CD. Complete administration tasks to all new proposals. Support and contribute to formal negotiations with senior level staff from external stakeholders, up to Director-level. Manage the implementation of the DES and monitor going forward to ensure practices are delivering the DES. Represent the PCN at events and meetings. Work with the Clinical Director and administrator to produce appropriate documentation for the PCN including agendas and minutes of meetings, proposals and papers as required. Support management of business cases, produce metric for project measurement, communication and milestones Collate data from member practices to assess and develop the effectiveness of the PCN. Communication and Engagement Engage practices and clinical leaders in creation of a PCN wide project plan to deliver PCN objectives Develop and promote effective working relationships with PCN practices and other key stakeholders. Develop and implement patient involvement in service transformation and the wider work of the PCN. Manage the PCN website and social and digital media as it develops. Manage PCN staff. This role profile is not exhaustive and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, or the member practices may only be divulged to authorised persons in accordance with policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager but always in line with current legislation.

Person Specification

Qualifications

Essential

• Excellent standard of general education (English and Maths at GCSE or equivalent level) Degree qualification, or able to demonstrate the equivalent level through experience.

Desirable

• Management or Business qualifications

Experience

Essential

• Experience of working in General Practice and/or a health care environment. Supporting members of a senior management team and/or supporting to Director level. Excellent knowledge of Microsoft Office applications including Outlook, Excel and Word. Data validation experience. Working in partnership with external organisations for a successful outcome. Understanding of primary care services & community health services. Experience in arranging meetings, diary management. Financial Management including budget reporting. Ability and willingness to travel within PCN geography or as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Poplars Medical Practice

Address

202 Partington Lane

Swinton

Salford

Greater Manchester

M27 0NA

Employer's website

https://www.thepoplarsmedicalcentre.co.uk/ (Opens in a new tab)