Health Care Assistant

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Obtaining patient consent for the collection of a blood sample and for all other checks

b. Perfoming venepunture in accordance with practice protocols

c. Maintaining accurate patient records on SystmOne

d. The correct labelling, packaging and storing of samples

e. Effective use of the specimen log, resolving any discrepancies

f. Ensuring samples are sent to the laboratory in a timely manner

g. Maintaining an effective liaison with the laboratory staff at Hillingdon Hospital and Imperial College

h. Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

Secondary Responsibilities

In addition to the primary responsibilities, the nursing assistant may be requested to:

a. Participate in practice audit as directed by the aduit lead

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning within the practice

d. Complete opening and closing procedures in accordance with the duty rota.

Person Specification

Clinical Knowledge & Skills

Essential

• Venepuncture
• Ability to record accurate clinical notes

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Competent in the use of Office and Outlook
• EMIS / Systmone / Vision user skills

Qualifications

Essential

• Relevant qualification in venepuncture
• Good standard of General Education
• Care Certificate
• Professional and Linguistic Assessment Certificate (PLAB)

Experience

Essential

• Experience of working with the general public
• Recent 12 months or over experience of working in a healthcare setting
• 3months or over experience of working in a General Practice environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belmont Medical Centre

Address

18 Western Road

Southall

UB2 5DU

Employer's website

https://www.belmontmedicalcentre.nhs.uk/ (Opens in a new tab)