Care Co-Ordinator

Richmond Surgery

Information:

This job is now closed

Job summary

Care Co-Ordinators provide extra time, capacity, and expertise to support patients in preparing for or in following up clinical conversations they have with primary care professionals. They work closely with the GPs and Nursing Team to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. They focus delivery of the Comprehensive Model for Personalised Care to reflect local priorities, health inequalities and population health management risk stratification.

Main duties of the job

The following areas of responsibility are an indication of the role, but could be subject to change as the impact of primary care network commissioning evolves:

Key Responsibilities and Duties:

A care co-ordinator (CC) may be required to deal with patients and, if appropriate, their carer, before or after the patients consultation with a clinician or other healthcare professional. This will include liaising with Care/Nursing homes and other health and care providers.

Working closely with the patient and their clinician or other healthcare professional, the CC co-ordinates patients healthcare and directs them to the appropriate service to ensure that they receive the most suitable care from whatever health or social care provider is appropriate.

The CCs role requires them to be able to work with, and understand the roles of, a variety of different people working in the practice and across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, physician associates, paramedics, health and wellbeing coaches, podiatrists, occupational therapists and pharmacy technicians.

About us

Richmond Surgery is the lead practice for the Fleet Primary Care Network. We currently have 14750 registered patients and operate from a purpose build premises based in a quiet suburb of Fleet, Hampshire. We also have planning permission for an extensive 3rd floor development.

We are a GMS Practice with 4 full time GP Partners, a Managing Partner, 3 full time Physician Associates, 3 Care Coordinators and MSK practitioners. Our clinical system is EMIS Web, and we use ICE, Docman. We are a Yellow Fever Centre, high QoF achievers and rated Good for CQC.

As a business we are inventive and forward thinking with excellent patient reviews on NHS Choices. We are a busy surgery, with an independent 24 hour Pharmacy on site. All our teams both clinical and admin are supportive, friendly and work very closely together to ensure the provision of excellent service to our patients. Commitment to staff welfare is a priority to us and we regularly support all our staff in this area.

Date posted

04 May 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2266-23-0000

Job locations

Richmond Close

Fleet

Hampshire

GU52 7US


Job description

Job responsibilities

Care Co-Ordinators provide extra time, capacity, and expertise to support patients in preparing for or in following up clinical conversations they have with primary care professionals. They work closely with the GPs and Nursing Team to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. They focus delivery of the Comprehensive Model for Personalised Care to reflect local priorities, health inequalities and population health management risk stratification.

For full job description, please see attached document.

Job description

Job responsibilities

Care Co-Ordinators provide extra time, capacity, and expertise to support patients in preparing for or in following up clinical conversations they have with primary care professionals. They work closely with the GPs and Nursing Team to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. They focus delivery of the Comprehensive Model for Personalised Care to reflect local priorities, health inequalities and population health management risk stratification.

For full job description, please see attached document.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Experience of working in Primary Care.
  • Experience of working as a Care Coordinator
  • For further information please see attached document.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Experience of working in Primary Care.
  • Experience of working as a Care Coordinator
  • For further information please see attached document.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Richmond Surgery

Address

Richmond Close

Fleet

Hampshire

GU52 7US


Employer's website

https://www.richmondsurgeryfleet.com/ (Opens in a new tab)

Employer details

Employer name

Richmond Surgery

Address

Richmond Close

Fleet

Hampshire

GU52 7US


Employer's website

https://www.richmondsurgeryfleet.com/ (Opens in a new tab)

For questions about the job, contact:

HR Manager

Lavinia Pollard

frimleyicb.richmondsurgery@nhs.net

01252811466

Date posted

04 May 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2266-23-0000

Job locations

Richmond Close

Fleet

Hampshire

GU52 7US


Supporting documents

Privacy notice

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