Park Lane Practice

Medical Secretary

Information:

This job is now closed

Job summary

Due to retirement, we are looking for an enthusiastic and self-motivated Medical Secretary to join our friendly practice team for 18 hours per week plus cover when needed.

The ideal candidate would have experience of using EMIS web, good sound knowledge of medical terminology, and have worked as a Medical Secretary within the NHS.

You must be accurate, have good communication skills, be a team player, and also be able to work flexibly in the absence of colleagues.

Main duties of the job

To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals and notifications in an accurate and timely manner.

  • To make appointments and bookings as required using the E-Referral Service wherever possible.
  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
  • To maintain the computer system in an accurate and secure manner.
  • To consult the internal communication portal on a daily basis.
  • To check and ensure all two week wait referrals have been received by hospitals.
  • To assist with the gathering of statistics and information when required.
  • To provide cover for members of the secretarial team during periods of sickness and annual leave.
  • To receive and dispatch mail.

About us

Park Lane Practice is a local well established family practice, located in Sunderland City Centre. We are committed to providing a high standard of care under the NHS. Our current CQC rating is "Good".

Our Practice is made up of 4500 patients and a team of 2 x GPs, 2 x ANPs, 1 x Practice Nurses, 1 x Health Care Assistant, 1 x General Practice Assistant and Reception team.

Details

Date posted

02 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2251-25-0001

Job locations

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA


Job description

Job responsibilities

To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals and notifications in an accurate and timely manner.

  • To make appointments and bookings as required using the E-Referral Service wherever possible.
  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
  • To maintain the computer system in an accurate and secure manner.
  • To consult the internal communication portal on a daily basis.
  • To check and ensure all two week wait referrals have been received by hospitals.
  • To assist with the gathering of statistics and information when required.
  • To provide cover for members of the secretarial team during periods of sickness and annual leave.
  • To receive and dispatch mail.

Job description

Job responsibilities

To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals and notifications in an accurate and timely manner.

  • To make appointments and bookings as required using the E-Referral Service wherever possible.
  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
  • To maintain the computer system in an accurate and secure manner.
  • To consult the internal communication portal on a daily basis.
  • To check and ensure all two week wait referrals have been received by hospitals.
  • To assist with the gathering of statistics and information when required.
  • To provide cover for members of the secretarial team during periods of sickness and annual leave.
  • To receive and dispatch mail.

Person Specification

Experience

Essential

  • Previous NHS experience is essential. We will consider candidates from primary and secondary care. Very good command of written and oral communication, including typing abilities. Very good working knowledge of Microsoft Office packages primarily; Word and Excel
Person Specification

Experience

Essential

  • Previous NHS experience is essential. We will consider candidates from primary and secondary care. Very good command of written and oral communication, including typing abilities. Very good working knowledge of Microsoft Office packages primarily; Word and Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park Lane Practice

Address

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA


Employer's website

https://parklanepracticesunderland.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Park Lane Practice

Address

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA


Employer's website

https://parklanepracticesunderland.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Practice Manager

Lucy Younghusband

lucy.younghusband@nhs.net

01915026470

Details

Date posted

02 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2251-25-0001

Job locations

1-6 City Green

Sunderland

Tyne & Wear

SR2 7BA


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