Medical Receptionist - London NW4

Job summary

Medical Receptionist - Hendon NW4

Receptionist wanted to work for a busy, friendly, doctors surgery in Sunningfields Road NW4.

Priority will be given to those with reception experience within a GP practice/healthcare organisation. Those who can prove they have transferrable skills are also welcome to apply.

Hours of work would be: -

Monday 12:00 to 19:00 (6.5 hours with 30min break)

Tuesday 12:00 to 19:00 (6.5 hours with 30min break)

Wednesday 12:00 to 19:00 (6.5 hours with 30min break)

Thursday 12:00 to 19:00 (6.5 hours with 30min break)

Friday 12:00 to 19:00 (6.5 hours with 30min break)

Total of 32.5 hours, but you may be asked to do additional hours to cover absence.

Pay is £10.40 per hour rising to £11.50 after full training.

Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period that you have with your current employer.

Closing Date: Monday 17th April 2023.

Previous applicants need not apply.

No agencies.

Main duties of the job

• To answer general enquiries.
• To process repeat prescription requests.
• Respond to all queries and requests for assistance from patients and other visitors
• Book interpreters when needed

• Ensure reception and waiting areas are neat and tidy
• Ensure total familiarity with all appointment systems in effect
• Book appointments and recalls

• Answer external and internal telephones promptly
• Receive and make calls as required. Divert calls and take messages as appropriate.
• Ensure that the system is operational at the beginning of the day
• To receive and accurately record messages for GPs, nurses and any other staff
• To deal with patient requests for test results
• Management of medical records

• Documentation management

• To act as chaperone on occasions for the doctors or nurses.
• To attend training when organised by the Practice Manager
• To attend meetings when necessary
• Any other duties appropriate to the grade

About us

We are a well-established, popular happy practice at the heart of the local community in Hendon, London NW4. Our key statistics are: -

• 5 partner practice
• 12,000 patients
• 3 salaried GPs,
• 2 nurses, 2 Health Care Assistants, 3 practice pharmacists
• Teaching & training practice, single site, practice owned
• EMIS Web, Docman & Informatica computer systems
• Paperless practice
• QOF high achiever
• Strong links with CCG
• Rated GOOD by CQC with some outstanding points of note