Job responsibilities
JOB DETAILS
Job
Title: Health and Wellbeing
Coach
Hours: 37.5 hours
per week (part time
or job share applicants would be considered)
Responsible
to: Health & Well
Being Team Leader
JOB SUMMARY
The role is to deliver a Health and Wellbeing Coaching Service
to Oadby & Wigston Primary Care Network which includes:
Wigston Central Surgery
Bushloe Surgery
Central Surgery, Oadby
South Wigston Health Centre
Rosemead Drive Surgery
Croft Medical Centre
To receive, review
and act upon referrals received from GPs, primary care staff and PCN based
staff. An holistic assessment will be
carried out where required and patients will be coached and motivated through
single or multiple sessions as appropriate.
This role will utilise health coaching skills to support people with
lower levels of patient activation to develop the knowledge, skills and
confidence to manage their health and wellbeing whilst increasing their ability
to access and utilise community support offers through collaborative working
with the voluntary sector and Oadby & Wigston Borough Council. This role will work collaboratively with the
Social Prescribing Link Workers and the Care Coordinators within the PCN Health
& Wellbeing Team to ensure individuals can access self-management
education, peer support and social prescribing.
This role will involve travelling to meet with patients in their own
home or in other agreed locations within the borough of Oadby, Wigston or South
Wigston. The successful candidate will be expected
to work some Saturdays and evenings to support the Enhanced Access scheme.
PRINCIPAL
ACCOUNTABILITIES
1. To undertake
holistic assessments, in the GP surgery, via telephone or video call or at home
if the patient is housebound, and co-design Health and Well-being Plans with
individual service users, identifying support needs to ensure maximum
engagement in improving health and well-being through face to face and virtual
contacts, including within the individuals own homes where appropriate.
2. Coach and motivate individuals through
single or multiple sessions to identify their needs, set goals and support them
to implement their personalised health and care plan.
3. Provide personalised support to
individuals, their families and carers to ensure that they are active
participants in their own healthcare; empowering them to take more control in
managing their own health and wellbeing, to live independently and improve
their health outcomes through:
Providing interventions such as self-managed education
and peer support;
Supporting individuals to establish and attain goals set
by the individual based on what is important to them, building on goals that
are important to the individual;
Working with the PCN Health & Wellbeing Team and
Local Authority partners to connect them to community-based activities which
support their health and wellbeing.
4. Provide support to local community
groups as part of the PCN Health & Wellbeing Team and work with other
health, social care and voluntary sector providers to support the individuals
health and wellbeing in a holistic manner.
5. Ensure that fellow PCN staff are made
aware of health coaching and social prescribing services and support colleagues
to improve their skills and understanding of personalised care, behavioural
approaches and ensuring consistency in the follow up of individuals goals
where an MDT is involved.
6. Raise awareness within the PCN of
shared decision making and decision support tools and supporting individuals in
shared decision making conversations.
7. Work with individuals with lower
activation to understand their level of knowledge, skills and confidence when
engaging with their health and wellbeing.
8. Explore and support access to a
personal health budget, where appropriate, for their care and support.
9. Utilise existing IT and MDT channels
to screen patients with an aim to identify those that would benefit from health
coaching.
10. Report to the Oadby and Wigston PCN Board
on a Quarterly basis.
11. To keep records of your work and adhere
to confidentiality, information sharing protocols and provide monitoring
information as required.
12. To ensure you have an understanding
(appropriate to your role) of, and comply with safeguarding procedures to
protect the welfare of children, vulnerable adults and other groups and
individuals.
13. To comply with PCN member practices
Health and Safety Policy, Data Protection Policy and to protect the health,
safety and welfare of yourself and others.
Whilst doing this to ensure compliance with associated legislation and
regulations.
14. To work flexibly as required by the service and to take
part in Oadby and Wigston PCN and relevant organisations meetings and events
to promote, support and celebrate the work of the service and the agencies.
15. To be able to evidence Oadby and
Wigston PCNs values at all times.