Salisbury House Surgery

Prescription Clerk

The closing date is 13 July 2025

Job summary

We are looking to appoint a Prescription Clerk to join our busy GP practice. The successful person will be the focal point of communication between the GPs, Nurse Practitioners and other clinicians as well as the receptionist, practice manager, patients and local pharmacies, and other members of the primary health care team, to ensure patients repeat medication is produced within the current protocols of the surgery.

Main duties of the job

The duties in this role will include co-ordinating and preparing repeat prescriptions for our patients, data entry onto patient records, EPS and liaising with patients and pharmacies.

You will also provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.

About us

At Salisbury House Surgery we aim to provide holistic patient care within a safe, effective, caring, responsive and friendly environment. To help us achieve this we have well trained, highly skilled clinical and non-clinical teams who enjoy a good work life balance to ensure resilience of our team. Our GP Partners and Management team ensure this is maintained in accordance with local and national policies and is achieved in a responsible financial way.

Date posted

26 June 2025

Pay scheme

Other

Salary

£12.35 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2197-25-0006

Job locations

Lake Street

Leighton Buzzard

Bedfordshire

LU7 1RS

Job description

Job responsibilities

PRESCRIPTION ADMINISTRATION

To print off repeat medication requests at least twice daily and raise them.

To collect repeat prescription requests from the post box and all online platforms

To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations.

To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.

To ensure that patient queries on medication are highlighted to the relevant clinician.

Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications

Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians

Run analysis reports and gather data from a variety of sources for sae management of repeat prescriptions, co-ordinate medication reviews/changes and continuous improvement.

Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives

Maintain knowledge and stay up to date with Practices formulary and national restricted drugs list

Work under direction from lead Clinician to make drugs inactive if they have never been issued, or have not been issued for the specified period of time.

GENERAL ADMINISTRATION

To have a thorough knowledge of all practice procedures

Processing and distributing incoming and outgoing mail

Filing and retrieving paperwork/correspondence, including filing to patient records

Computer data entry, processing and recording information in accordance with practice procedures

Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning

Cover sickness/annual leave and work reasonable overtime when required.

Prepare and submit end of month claims and reports

Stock taking and ordering of any medical drugs required