Job summary
We are a friendly and supportive
rural GP practice looking for a motivated GP Assistant to join our team on a
12-month fixed-term maternity cover contract (30 to 37.5 hours per week). The role is designed to support
the smooth running of GP clinics by taking on a range of routine administrative
duties, helping our GPs focus more of their time on patient care.
Main duties of the job
As a key member of the practice
team, you will support day-to-day clinic operations by coordinating
appointments and referrals, preparing patients before their consultation,
supporting communication with outside agencies, assisting with coding and
safeguarding documentation, helping to prioritise clinical post, and monitoring
tasks and emails relevant to patient care. Full training will be provided, and
you will be supported to work within the national GP Assistant competency
framework.
About us
We
are a busy practice that prides itself on excellent patient care and a
positive, supportive working environment. If you are organised,
patient-focused, confident, and able to work under pressure with a high level
of attention to detail, we would love to hear from you.
Apply now with your CV to join our dedicated team.
Accessibility:Recruitment information is available
in alternative formats (e.g., large print) on request.
Please
note that should this vacancy attract sufficient interest it may be necessary
to close the vacancy at an earlier date. We, therefore, suggest that you apply
at an early stage to avoid disappointment.
Job description
Job responsibilities
- Act as a key liaison between the admin team, NHS services,
and patients to promote safe and efficient care.
- Arrange appointments, referrals, tests, and follow-up
appointments.
- Prepare patients prior to seeing the GP through ensuring
the patient has everything they need and is aware of the need to provide
accurate and concise information to the GP.
- Complete basic factual (non-opinion) forms and core
elements of some forms for the GP to approve and sign, such as insurance forms,
mortgage forms, benefits agency forms, etc.
- Explain treatment procedures to patients.
- Help the GP liaise with outside agencies, e.g., calling
on-call consultants for advice or to arrange admission while the GP continues
their consultation.
- Sort all clinical post and prioritise for the GP and signpost
to other members of staff when appropriate.
- Extract information from clinical letters that needs coding
and adding to notes.
- Assist the management and uploading of information relating
to safeguarding documentation and audit.
- Monitor emails relevant to the GP and patient care.
- Monitor and assisting the GPs in managing, prioritising,
and actioning tasks.
- Track and record evidence of experience against the
national competency framework.
- Inform the Admin Lead and/or Senior Partner of any concerns
regarding the role and request professional development as needed.
- Be aware of own professional boundaries and what to do when
they are reached.
The above list of responsibilities is not exhaustive, and
the post-holder may be asked to perform other duties. These may vary from time to time but will not
change the general character of the post or the level of responsibility.
Job description
Job responsibilities
- Act as a key liaison between the admin team, NHS services,
and patients to promote safe and efficient care.
- Arrange appointments, referrals, tests, and follow-up
appointments.
- Prepare patients prior to seeing the GP through ensuring
the patient has everything they need and is aware of the need to provide
accurate and concise information to the GP.
- Complete basic factual (non-opinion) forms and core
elements of some forms for the GP to approve and sign, such as insurance forms,
mortgage forms, benefits agency forms, etc.
- Explain treatment procedures to patients.
- Help the GP liaise with outside agencies, e.g., calling
on-call consultants for advice or to arrange admission while the GP continues
their consultation.
- Sort all clinical post and prioritise for the GP and signpost
to other members of staff when appropriate.
- Extract information from clinical letters that needs coding
and adding to notes.
- Assist the management and uploading of information relating
to safeguarding documentation and audit.
- Monitor emails relevant to the GP and patient care.
- Monitor and assisting the GPs in managing, prioritising,
and actioning tasks.
- Track and record evidence of experience against the
national competency framework.
- Inform the Admin Lead and/or Senior Partner of any concerns
regarding the role and request professional development as needed.
- Be aware of own professional boundaries and what to do when
they are reached.
The above list of responsibilities is not exhaustive, and
the post-holder may be asked to perform other duties. These may vary from time to time but will not
change the general character of the post or the level of responsibility.
Person Specification
Knowledge and Skills
Essential
- Good communication skills (written, oral, and presenting)
- Strong IT skills Microsoft Excel/Word/Outlook
- Excellent customer service skills
- Ability to prioritise, delegate, and work to tight deadlines in a fast-paced environment
- Excellent attention to detail and accuracy
- Effective time management
- Proven problem-solving and analytical skills
- Ability to develop, implement, and embed policy and procedure
Desirable
- Familiarity with practice-based systems (e.g., SystmOne, Accurx, TeamNet)
Experience
Essential
- Experience working with the general public
- Experience working in a health care setting
Desirable
- Experience working in general practice, primary care, and/or NHS
Personal Qualities and Attributes
Essential
- Polite, confident, and trustworthy
- Flexible and approachable
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Effectively able to communicate and understand the needs of the patient
- Ability to work under pressure
- Confident, assertive, and resilient
Qualifications
Essential
- GCSE grade C/4 or above in English and Maths
Desirable
- Educated to A level standard
- GP Assistant certificate
Person Specification
Knowledge and Skills
Essential
- Good communication skills (written, oral, and presenting)
- Strong IT skills Microsoft Excel/Word/Outlook
- Excellent customer service skills
- Ability to prioritise, delegate, and work to tight deadlines in a fast-paced environment
- Excellent attention to detail and accuracy
- Effective time management
- Proven problem-solving and analytical skills
- Ability to develop, implement, and embed policy and procedure
Desirable
- Familiarity with practice-based systems (e.g., SystmOne, Accurx, TeamNet)
Experience
Essential
- Experience working with the general public
- Experience working in a health care setting
Desirable
- Experience working in general practice, primary care, and/or NHS
Personal Qualities and Attributes
Essential
- Polite, confident, and trustworthy
- Flexible and approachable
- Excellent interpersonal skills
- Motivated and proactive
- Ability to use initiative and judgement
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Effectively able to communicate and understand the needs of the patient
- Ability to work under pressure
- Confident, assertive, and resilient
Qualifications
Essential
- GCSE grade C/4 or above in English and Maths
Desirable
- Educated to A level standard
- GP Assistant certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
