Job responsibilities
Job
Description HR Manager
FULL JOB DESCRIPTION ATTACHED
Job
TitleHR
Manager
Initial termPermanent
HoursFlexible
22.5-37.50 hours
Job
PlanMonday
Friday
Reporting
toPractice Business Partner
Annual
Leave5
weeks
LocationAll sites
(Linton, Loose and Headcorn)
ROLE
SUMMARY
The HR Manager role is responsible for providing
strategic and operational HR leadership to a GP practice, ensuring the
successful recruitment, retention, development, and performance of all staff,
including medical staff, and maintaining compliance with relevant employment
laws and regulations.
The HR Manager will play a key role in providing high
quality service delivery and taking full responsibility for HR oversight and
leadership; ensuring the smooth running of all three Greensand sites. Good communication is crucial, as they will
be in direct liaison with the Partners, Head of Operations, Operation Manager and
Team Leads across all sites on a regular basis.
Overview:
Provide oversight and regular reviews on all HR
matters with the practice, ensuring efficient and effective functioning; working
closely with the Partners and management team.
Lead on the recruitment of practice staff both
clinical and administrative.
Manage the on boarding and induction process for
new employees.
Ensure compliance with all relevant laws,
regulations, and professional standards, staying updated on changes and
implementing all that are relevant.
Provide the Partners with a
monthly and quarterly review of sickness, identifying themes, trends and
appropriate solutions to be implemented.
Participate in quality improvement initiatives,
analysing data, implementing process changes, and measuring outcomes.
Ensure that mandatory training is up to date.
Become a member of the practice training hub to
influence training and future roles in the practice.
Stay abreast of HR Law and changes in regulation,
and provide updates to the partnership.
Work closely with the Business Partner to develop
and implement strategic HR plans for long-term success and to maintain high
retention rates.
Key responsibilities
Ensure that there is an ongoing high quality review
and update of all HR procedures across the practice.
To build successful relationships and ensure regular
effective communication on all HR matters.
To remain up to date with NHS and other information
concerning primary care, community care and social care with the view to
identify opportunities.
Provide HR input and advice to the Partners.
Produce HR management reports monthly, including employee
turnover rate/retention rates, employee engagement scores, recruitment
time-to-fill, training budget utilisation, and number of employee relations
issues resolved.
Carry out regular reviews of all HR processes and
policies to ensure CQC compliance.
Provide HR support to team leads.
Any other duties that the Partners may reasonably request
that align to the role.
Employees
Oversee and lead on the personnel function for all
employed staff, such as: leading on recruitment, discipline, retirement,
personal, legal, leave entitlement queries.
Providing support and motivation, developing their
skills and confidence to fulfil their potential whilst continuously improving
the service they provide to patients.
Ensure training is coordinated in a timely and
efficient fashion including planning and organisation mandatory training and
staff development.
Developing, implementing and undertaking an effective
staff appraisal process. Ensuring all staff in the team are appraised annually
and have a personal development plan which must be followed up.
Ensure that all new members of staff receive a full
induction and training appropriate for their role.
Organise and run team lead meetings and regular
specific reviews.
Ensure that the Practice Business Partner receives
timely, accurate information for payroll purposes, including overtime
information.
Undertake workload planning.
Promote and maintain a positive, supportive culture
across the whole of the practice team.
Communication
The HR Manager should recognise
the importance of effective communication within the team and will strive to:
Communicate effectively with team members.
Recognise peoples needs for alternative methods of
communication and respond accordingly.
Confidentiality
In the course of seeking treatment, patients entrust
us with, or allow us to gather, sensitive information in relation to their
health and other matters. They do so in confidence and have the right to expect
that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job
description, the post-holder may have access to confidential information
relating to patients and their carers, practice staff and other healthcare
workers. They may also have access to information relating to the practice as a
business organisation. All such information from any source is to be regarded
as strictly confidential.
Information relating to patients, carers, colleagues,
other healthcare workers or the business of the practice may only be divulged
to authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
The post-holder will
support the equality, diversity and rights of patients, carers, and colleagues,
to include:
Act in a way that recognises the importance of
peoples rights, interpreting them in a way that is consistent with practice
procedures and policies, and current legislation.
Respect the privacy, dignity, needs and beliefs of
patients, carers, and colleagues.
Behave in a manner that is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
Health and Safety/Risk Management
The post-holder will
assist in promoting and maintaining their own and others health, safety and
security as defined in the Practice Health & Safety Policy to include:
Using personal security systems within the workplace
according to practice guidelines
Identifying the risks involved in work activities and
undertaking such activities in a way that manages those risks.
Managing effective use of training to update knowledge
and skills.
Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Quality
The post-holder will
strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and
risk.
Assess own performance and take accountability for own
actions, either directly or under supervision.
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance.
Work effectively with individuals in other agencies to
meet patients needs.
Effectively manage own time, workload, and resources.
Contribution to the implementation of services
The post-holder will:
Apply practice policies, standards, and guidance.
Discuss with other members of the team how the
policies, standards and guidelines will affect own work.
Participate in audits where appropriate.
Personal Training
The post-holder will
participate in any training programme implemented by the practice as part of
this employment, such training to include:
Participation in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development.
Participation in PLTs and other training relating to the
role.
Taking responsibility for own development, learning
and performance and demonstrating skills and activities to others who are
undertaking similar work.
Skills and Qualifications
Education: Bachelor's
degree in Human Resources, Business Administration, or related field.
Experience: Minimum
3-5 years of experience in HR management, with experience in a healthcare
setting preferred.
Knowledge: Strong
understanding of employment legislation, HR best practices, and HR systems.
Skills: Excellent
communication, interpersonal, and organisational skills.Ability to work
independently and as part of a team.
