Medical Receptionist

St. Andrew’s Medical Practice

Information:

This job is now closed

Job summary

An opportunity has arisen to join our very friendly, very busy GP practice. We are a large, (14500 patient), practice with an excellent team of clinical and non-clinical staff. The role involves dealing with patients both face-to-face and on the telephone and a wide range of administrative tasks. We have two sites, only five minutes apart, and you may be asked to work at either/both sites. There are four GP partners, two salaried GPs and a large team of nurses and clinical staff as well as a number of reception, admin and secretarial staff.

Main duties of the job

Ideally you will have experience working in general practice but this is not essential as training will be provided. The practice uses SystemOne clinical system so experience of this would be useful but not essential. You must be able to work in a very busy environment meeting the demands of patients safely and effectively.

About us

We have a fantastic team working in a very friendly, happy environment. We work very hard but everyone is willing to help and support their colleagues.

The practice has regular staff meetings.

The post is permanent offering 25 days annual leave (pro rata) increasing with recognised NHS experience. You will be eligible to join the NHS Pension.

Date posted

10 May 2022

Pay scheme

Other

Salary

£9.76 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2190-22-3389

Job locations

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Job description

Job responsibilities

Medical Receptionist - making appointments, producing prescriptions, liaising with clinical team, supporting colleagues, talking to patients both face to face and on the telephone. General administrative duties.

Job description

Job responsibilities

Medical Receptionist - making appointments, producing prescriptions, liaising with clinical team, supporting colleagues, talking to patients both face to face and on the telephone. General administrative duties.

Person Specification

Qualifications

Desirable

  • GCSE or equivalent A to C in English.
  • NVQ 2 Communications or customer service or similar.

Experience

Desirable

  • Experience working in a GP practice or healthcare setting.
  • Experience working with SystemOne.

Knowledge and skills

Essential

  • Good interpersonal and communication skills
  • Able to work in busy environment

Desirable

  • Flexibility when required
Person Specification

Qualifications

Desirable

  • GCSE or equivalent A to C in English.
  • NVQ 2 Communications or customer service or similar.

Experience

Desirable

  • Experience working in a GP practice or healthcare setting.
  • Experience working with SystemOne.

Knowledge and skills

Essential

  • Good interpersonal and communication skills
  • Able to work in busy environment

Desirable

  • Flexibility when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St. Andrew’s Medical Practice

Address

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Employer's website

https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St. Andrew’s Medical Practice

Address

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Employer's website

https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Supervisor

Elaine Robinson

elaine.robinson1@nhs.net

01388434304

Date posted

10 May 2022

Pay scheme

Other

Salary

£9.76 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2190-22-3389

Job locations

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


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