Job summary
Tower Hamlets Public Health
Team is launching a new programme that aims to reduce health inequalities and
prevent long term conditions across the borough through a community-centred
approach. This Public Health team & NHS North East London funded programme,
will be delivered by primary care teams in partnership with Public Health, Voluntary
and Community Sector Organisations and Local Residents.
We
are looking for a motivated individual for this role in the South East of the
Borough. If you have experience of working in local communities and
are interested in co-developing community-centred approaches to the prevention
of long-term conditions, then we
are keen to hear from you!
The
role will involve working with community groups, residents, GPs and a range of
stakeholders to improve specified health and wellbeing outcomes for our local communities.
We feel building strong,
trusting partnerships with residents, agencies and services will empower
communities to identify and develop community capacity and resilience to
address health inequalities.
Candidates
should demonstrate:
A track record in delivering
community development with in challenged and diverse communities through either
the NHS, local government or voluntary/community sectors.
Knowledge of and commitment
to the principles of asset-based community development
Understanding and promotion
of the values of coproduction and inclusion.
Main duties of the job
Engage with residents and stakeholders in the
locality.
Organise Events to facilitate community engagement.
Gather information,
insight and intelligence about health inequalities and long-term conditions in
local communities.
Maintain the strong and
productive relationships and partnerships with and between residents and local
services
Implement an asset-based community development approach
in the locality
Develop and maintain a clear understanding of local
community strengths, resources, connections, gaps and opportunities to
develop creative solutions.
Support the co-production
of local action plans for the Locality.
Co-ordinate and support the local delivery team
to implement the programme focusing on specified target groups.
With the local team Develop a Participatory
Budgeting Programme
Monitor and evaluate the programme as you go along.
About us
Over the last 12 years both Health Networks
(P&L and HIP) have worked together
to provide innovative community facing health services to the diverse
population of the southeast of Tower Hamlets.
The area has a high number of patients with
long term conditions, and some of the highest concentration of Diabetes and
COPD across East London. The Locality like others has pockets of high
deprivation though is unique as it is juxtaposed against the wealth and
opulence of Canary Wharf - bringing a stark contrast.
The two Networks have a successful track record of
working together.
We ran a Health Trainers and a Communities Driving Change
programme CDC
V4 - YouTube across the Locality over the last
10 years.
Key to our success has been the partnership with local
community organisations https://www.poplarandlimehousehealthnetwork.com/about-poplar-and-limehouse-health-network
At the start of COVID-19 lockdown the Networks came
together with local community groups to create the SE Health Link Team to
support our most at risk patients, and provided frontline services such as food
and prescription deliveries.
In 2021 both Networks formed an alliance to provide COVID-19
Vaccine boosters to our community from two hubs at Barkantine and at Newby
Place. We have since then delivered over
20000 vaccinations to our local residents.
We currently run Extended GP services on weekday evenings
and weekends in three venues across the Locality.
Job description
Job responsibilities
Locality Community Health Facilitator (SE Tower Hamlets)
Job Description
(Possible Secondment)
Post Title: Locality Community Health Facilitator
Reporting to: Locality Wellbeing Manager
Accountable to: SE Locality Health & Wellbeing Committee
Overall purpose of the post
- Develop community-centred approaches to prevention of long-term conditions by working with community groups, residents and a range of stakeholders to shape preventive services and activities, increase participation in preventive activities and improve specified health and wellbeing outcomes; especially communities that are not currently engaging in/accessing preventive activities.
- Build strong, trusting partnerships with communities, agencies and services and empower communities to identify and develop community capacity and resilience to address health inequalities.
Specifically the post will:
Work with a range of stakeholders to implement asset-based community and stakeholder engagement and development for long term condition prevention (using CSEAD and Well Communities methodology)
Support the development and implementation of local planning based on the above
Support community-led participatory budgeting and action to address identified barriers and facilitators in line with local plans
Collect data as required for the monitoring and evaluation of the programme
Management Structure
The Locality Community Facilitator will be responsible to the Network Manager (or equivalent) and accountable to the Locality Health and Wellbeing Committees.
Key responsibilities of this Post
1. Engage with residents and stakeholders in the locality
- Work in partnership with local organisations, statutory services, voluntary agencies and residents, using a high level of relationship management to create strong and enduring partnerships around long term condition prevention and tackling health inequalities
b. Work with local communities to shape preventive services and activities, increase participation in preventive activities and strengthen their capacity to include and support people who are vulnerable and socially excluded/marginalised
- Maintain the strong and productive relationships and partnerships with and between residents and local services
- Manage and support the development of local resident health champions /volunteers, including reward and recognition provision
- Promote equality and value the diversity of individuals
2. Implement an asset-based community development approach in the locality
a. Support the local delivery team to use the Community and Stakeholder Engagement, Assessment and co-Design (CSEAD) methodology to engage priority communities, map assets and identify priority areas for action
b. Participate in briefings, training and action learning about the CSEAD methodology
c. Support local volunteer health champions to strengthen project outreach in their communities
d. Support the coproduction of local action plans for each area; including shaping and further developing preventive services and activities
e. Plan, attend and co-ordinate programme meetings, workshops and events
f. Support the facilitation of workshops and events
3. Action planning and participatory budgeting
a. Support the implementation of initiatives against co-produced action plans using agreed methodologies
- Administer, manage and monitor participatory budgets.
c. Collect specified data/information and review progress quarterly and refresh the action plan annually.
4. Communication and community insight
- Develop culturally appropriate, accessible and socio-economically appropriate communication materials as required
- Develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities to develop creative solutions
- Gather information, insight and intelligence about health inequalities and long-term conditions in local communities.
- Provide regular updates to the locality team and Portfolio programme officer/public health project manager.
5. Team working at locality/PCN/ borough level
- Co-ordinate and support the local delivery team to implement the programme focusing on specified target groups.
b. Liaise with local community connectors, social prescribers and other similar non-clinical roles.
- Work with the Operational Group to ensure a common approach across the borough/programme and share learning
- Work closely with public health programme managers and other local team members
- Co-ordinate and minute local meetings as required.
6. Monitoring and evaluation
a. Ensure good quality data/information is collected at community level and proper monitoring records are maintained for all eligible persons in the local area through use of an endorsed data system, providing information and data for reporting purposes
b. Respond to requests for information.
c. Assist in the collation of statistical information in order to provide evidence that the community project plan is meeting identified outcomes
d. Monitor local programme progress against agreed outcomes and undertake quarterly reporting
e. Work closely with programme evaluators and respond promptly to requests from evaluators, as required.
7. Manage and organise own time and activities
a. Keep adequate records of the work undertaken as agreed with line manager
b. Alert line manager to any issues in work (including concerns about individuals or work in the community)
c. Take an active part in development of own knowledge and skills in community-based development
d. Seek advice and support as and when appropriate
e. Attend all relevant and required training and comply with Network arrangements for continuing professional development
f. Work flexibly as required including out of core hours, agreeing time off in lieu (TOIL) in advance with the line manager
8. Organisational policies / General Terms
a. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including performance and development reviews.
b. Ensure that all duties and responsibilities are discharged in accordance with the Networks/Employers policies and procedures, Code of Conduct and relevant regulations and legislation.
c. Comply with the equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
d. Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the locality.
e. This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances and demands. As directed, you will undertake additional duties and responsibilities that may arise commensurate with the grade of the post and within the capabilities of the post holder.
Job description
Job responsibilities
Locality Community Health Facilitator (SE Tower Hamlets)
Job Description
(Possible Secondment)
Post Title: Locality Community Health Facilitator
Reporting to: Locality Wellbeing Manager
Accountable to: SE Locality Health & Wellbeing Committee
Overall purpose of the post
- Develop community-centred approaches to prevention of long-term conditions by working with community groups, residents and a range of stakeholders to shape preventive services and activities, increase participation in preventive activities and improve specified health and wellbeing outcomes; especially communities that are not currently engaging in/accessing preventive activities.
- Build strong, trusting partnerships with communities, agencies and services and empower communities to identify and develop community capacity and resilience to address health inequalities.
Specifically the post will:
Work with a range of stakeholders to implement asset-based community and stakeholder engagement and development for long term condition prevention (using CSEAD and Well Communities methodology)
Support the development and implementation of local planning based on the above
Support community-led participatory budgeting and action to address identified barriers and facilitators in line with local plans
Collect data as required for the monitoring and evaluation of the programme
Management Structure
The Locality Community Facilitator will be responsible to the Network Manager (or equivalent) and accountable to the Locality Health and Wellbeing Committees.
Key responsibilities of this Post
1. Engage with residents and stakeholders in the locality
- Work in partnership with local organisations, statutory services, voluntary agencies and residents, using a high level of relationship management to create strong and enduring partnerships around long term condition prevention and tackling health inequalities
b. Work with local communities to shape preventive services and activities, increase participation in preventive activities and strengthen their capacity to include and support people who are vulnerable and socially excluded/marginalised
- Maintain the strong and productive relationships and partnerships with and between residents and local services
- Manage and support the development of local resident health champions /volunteers, including reward and recognition provision
- Promote equality and value the diversity of individuals
2. Implement an asset-based community development approach in the locality
a. Support the local delivery team to use the Community and Stakeholder Engagement, Assessment and co-Design (CSEAD) methodology to engage priority communities, map assets and identify priority areas for action
b. Participate in briefings, training and action learning about the CSEAD methodology
c. Support local volunteer health champions to strengthen project outreach in their communities
d. Support the coproduction of local action plans for each area; including shaping and further developing preventive services and activities
e. Plan, attend and co-ordinate programme meetings, workshops and events
f. Support the facilitation of workshops and events
3. Action planning and participatory budgeting
a. Support the implementation of initiatives against co-produced action plans using agreed methodologies
- Administer, manage and monitor participatory budgets.
c. Collect specified data/information and review progress quarterly and refresh the action plan annually.
4. Communication and community insight
- Develop culturally appropriate, accessible and socio-economically appropriate communication materials as required
- Develop and maintain a clear understanding of local community strengths, resources, connections, gaps and opportunities to develop creative solutions
- Gather information, insight and intelligence about health inequalities and long-term conditions in local communities.
- Provide regular updates to the locality team and Portfolio programme officer/public health project manager.
5. Team working at locality/PCN/ borough level
- Co-ordinate and support the local delivery team to implement the programme focusing on specified target groups.
b. Liaise with local community connectors, social prescribers and other similar non-clinical roles.
- Work with the Operational Group to ensure a common approach across the borough/programme and share learning
- Work closely with public health programme managers and other local team members
- Co-ordinate and minute local meetings as required.
6. Monitoring and evaluation
a. Ensure good quality data/information is collected at community level and proper monitoring records are maintained for all eligible persons in the local area through use of an endorsed data system, providing information and data for reporting purposes
b. Respond to requests for information.
c. Assist in the collation of statistical information in order to provide evidence that the community project plan is meeting identified outcomes
d. Monitor local programme progress against agreed outcomes and undertake quarterly reporting
e. Work closely with programme evaluators and respond promptly to requests from evaluators, as required.
7. Manage and organise own time and activities
a. Keep adequate records of the work undertaken as agreed with line manager
b. Alert line manager to any issues in work (including concerns about individuals or work in the community)
c. Take an active part in development of own knowledge and skills in community-based development
d. Seek advice and support as and when appropriate
e. Attend all relevant and required training and comply with Network arrangements for continuing professional development
f. Work flexibly as required including out of core hours, agreeing time off in lieu (TOIL) in advance with the line manager
8. Organisational policies / General Terms
a. Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including performance and development reviews.
b. Ensure that all duties and responsibilities are discharged in accordance with the Networks/Employers policies and procedures, Code of Conduct and relevant regulations and legislation.
c. Comply with the equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
d. Ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons, and to comply with the policies and procedures relating to health and safety within the locality.
e. This job description is a guide to the level and range of responsibilities you will be expected to undertake. It may be changed from time to time to reflect changing circumstances and demands. As directed, you will undertake additional duties and responsibilities that may arise commensurate with the grade of the post and within the capabilities of the post holder.
Person Specification
Qualifications
Essential
- A minimum of 5 GCSEs including English and Maths - standard education (Literate and numerate) or comparable qualifications
Desirable
- Motivational Interviewing training/qualification
- RSPH Level 2 Understanding Health Improvement
- Level 2 facilitation of community research (participatory appraisal)
- Degree or equivalent in community development, health and social care
- A Levels
Experience
Essential
- Track record in successfully delivering community development with deprived and diverse communities
- Track record in successful community engagement with deprived and diverse communities
- Track record in successful relationship and partnership building with communities and range of stakeholder groups/organisations at different levels
- Experience of using behaviour change approaches (Motivational Interviewing)
- Experience of organising and managing events
- Able to demonstrate experience of working in NHS, local government or voluntary and community sector cultures and structures.
Desirable
- Experience administering a small grants programme
- Experience facilitating workshops
- Previous experience of the Health or Community Sector in Tower Hamlets
- Track record in successfully recruiting, developing and supporting community volunteers
- Experience of leading or chairing a multi-agency group.
Skills
Essential
- Community engagement
- Community development
- Stakeholder engagement
- Community and other stakeholder relationship building
- Excellent organisational skills including prioritising work
- Self-starting and energetic
- Experience of working unsupervised and using own initiative.
- Problem solving abilities.
- Ability to work as a team member and independently.
- Accurate and efficient data collection and input; especially at community level
- Good organisational skills.
- Creative and innovative
- Able to engage and talk to people face-to-face and on the telephone
- Working with groups
- Adaptable and able to work well against a background of change and uncertainty
Desirable
- Able to identify, assess and manage risks
- Report writing
- Data analysis
- Group facilitation
Knowledge
Essential
- Knowledge of and commitment to principles of asset-based community development
- Understanding and promotion of the principles of community and other stakeholder engagement, coproduction and inclusion.
- Knowledge and understanding of confidentiality issues
- Knowledge of appreciative inquiry
- Knowledge of the social determinants of health and how they can impact on health inequalities
- Knowledge/understanding of safeguarding
Desirable
- Knowledge and understanding of data protection issues
- Understanding of current key health issues
- Knowledge of behaviour change methodology
Disposition/General
Essential
- Respect for the autonomy of others, and valuing their capabilities, strengths, attitudes and contributions
- Enthusiasm and skills to work on behalf of and with local residents collaboratively
- Ability to cope with stressful situations and difficult people.
- Organised and flexible approach to work.
- Commitment to Equal Opportunities.
- Reliable, good attendance record
- Willingness to work outside of normal working hours in order to facilitate the service
- Willingness to travel across borough of Tower Hamlets and attend face to face meetings from time to time
Person Specification
Qualifications
Essential
- A minimum of 5 GCSEs including English and Maths - standard education (Literate and numerate) or comparable qualifications
Desirable
- Motivational Interviewing training/qualification
- RSPH Level 2 Understanding Health Improvement
- Level 2 facilitation of community research (participatory appraisal)
- Degree or equivalent in community development, health and social care
- A Levels
Experience
Essential
- Track record in successfully delivering community development with deprived and diverse communities
- Track record in successful community engagement with deprived and diverse communities
- Track record in successful relationship and partnership building with communities and range of stakeholder groups/organisations at different levels
- Experience of using behaviour change approaches (Motivational Interviewing)
- Experience of organising and managing events
- Able to demonstrate experience of working in NHS, local government or voluntary and community sector cultures and structures.
Desirable
- Experience administering a small grants programme
- Experience facilitating workshops
- Previous experience of the Health or Community Sector in Tower Hamlets
- Track record in successfully recruiting, developing and supporting community volunteers
- Experience of leading or chairing a multi-agency group.
Skills
Essential
- Community engagement
- Community development
- Stakeholder engagement
- Community and other stakeholder relationship building
- Excellent organisational skills including prioritising work
- Self-starting and energetic
- Experience of working unsupervised and using own initiative.
- Problem solving abilities.
- Ability to work as a team member and independently.
- Accurate and efficient data collection and input; especially at community level
- Good organisational skills.
- Creative and innovative
- Able to engage and talk to people face-to-face and on the telephone
- Working with groups
- Adaptable and able to work well against a background of change and uncertainty
Desirable
- Able to identify, assess and manage risks
- Report writing
- Data analysis
- Group facilitation
Knowledge
Essential
- Knowledge of and commitment to principles of asset-based community development
- Understanding and promotion of the principles of community and other stakeholder engagement, coproduction and inclusion.
- Knowledge and understanding of confidentiality issues
- Knowledge of appreciative inquiry
- Knowledge of the social determinants of health and how they can impact on health inequalities
- Knowledge/understanding of safeguarding
Desirable
- Knowledge and understanding of data protection issues
- Understanding of current key health issues
- Knowledge of behaviour change methodology
Disposition/General
Essential
- Respect for the autonomy of others, and valuing their capabilities, strengths, attitudes and contributions
- Enthusiasm and skills to work on behalf of and with local residents collaboratively
- Ability to cope with stressful situations and difficult people.
- Organised and flexible approach to work.
- Commitment to Equal Opportunities.
- Reliable, good attendance record
- Willingness to work outside of normal working hours in order to facilitate the service
- Willingness to travel across borough of Tower Hamlets and attend face to face meetings from time to time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
