General Practice Assistant

Job summary

Larkside Practice are seeking a motivated, compassionate and reliable applicant to join our team in the role of General Practice Assistant (GPA). This is a PCN ARRS role with the successful applicant working solely at Larkside Practice under a Larkside contract.

This is a full time position offering an exciting opportunity to support both the clinical and pharmacy teams in delivering high-quality patient care. It will involve basic clinical duties and also administrative skills. The role will be worked over four days, Monday, Tuesday, Thursday and Friday (Wednesday is a non-working day), 36 hours per working week. Applicants must have experience working within the NHS have good computer skills and offer excellent customer service.

You will report to the Nurse Manager and Pharmacist and play a key role in improving workflow, reducing clinician workload, and enhancing patient experience. Training will be provided, a strong commitment to learning and development. You will have a clinical mentor during your probation/training period and will be expected to understand the Competency Framework and all that this entails.

Main duties of the job

Clinical Support

Use and maintain information reporting systems and databases relevant to the position using SystmOne

Record and document vital signs (e.g. blood pressure, pulse, temperature)

Assist with phlebotomy, ECGs and chaperoning. Provide basic treatment room duties.

Support annual health checks and long-term condition monitoring

Run medication safety audits in conjunction with the in-house pharmacist and highlight patients that require clinical review e.g. in response to MHRA / national patient safety alerts, the local incentive scheme, quality and outcomes framework (QOF) or local updates

Administrative Support

Support the in-house pharmacist with medication reviews, hospital discharge letters and the Drug Monitoring system.

Practice Operations

Participate in team meetings, training sessions, and service development activities

Communicate effectively with colleagues, patients, and external agencies

Maintain confidentiality and follow practice policies and procedures

Participate in an annual individual performance review (appraisal)

Able to apply confidentiality, tact and diplomacy in conducting the duties required of this role

Manage a workload effectively and operate independently

Training & Development

Full in-house induction and ongoing support

The practice can support you with career development such as the NHS England General Practice Assistant Certificate Programme

Benefits

NHS Pension scheme

Pro-rata holiday entitlement (5.6 weeks plus Bank Holidays)

Car parking

About us

Larkside Practice is a busy GP practice located in Luton. We are a Training Practice.

The Practice currently has 10,000 registered patients and opens 8.00am - 6.30pm each weekday (excluding Bank Holidays), plus 1 late night clinic per week and some Saturday clinics.

We are committed to providing the best possible care to each of our patients.