Job responsibilities
Job Responsibilities
PRESCRIPTION ADMINISTRATION
- To print off repeat medication requests from the surgery website at least twice daily.
- To collect repeat prescription requests from the email and task system.
- To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations.
- To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly.
- To ensure that patient queries on medication are highlighted to the relevant GP
- Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications
- Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians
- Run analysis reports and gather data from a variety of sources for sae management of repeat prescriptions, co-ordinate medication reviews/changes and continuous improvement.
- Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives
- Maintain knowledge and stay up to date with Practices formulary and national restricted drugs list
- Work under direction from lead GP to make drugs inactive if they have never been issued, or have not been issued for the specified period of time.
GENERAL ADMINISTRATION
- To have a thorough knowledge of all practice procedures
- Processing and distributing incoming and outgoing mail
- Filing and retrieving paperwork/correspondence, including filing to patient records
- Computer data entry, processing and recording information in accordance with practice procedures
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
- Cover sickness/annual leave in all non-clinical areas of the practice, work reasonable overtime when required, which may include weekend and evening work.
MEDICAL RECORDS MANAGEMENT
- Read Coding information into the practice clinical system
- Filing and retrieving paperwork
- Extraction of necessary data from clinical correspondence and input into electronic patient Record.
- File copies of hospital referrals.
- File hospital letters.
- Scanning of letters and relevant correspondence into patients notes.
- Summarisation of patients notes when requested.
- Reviewing medical records and producing an accurate summary of the patients medical history.
- To assist in the production of information for clinical audits as requested by the GPs/Management team, including building and maintaining audits within the appropriate set timeframe.
- Processing new patient registrations and deductions
- Read coding the new patient information into the practice clinical system
- Process GP2GP task
- Liaise with PCSE as required
