Medical Secretary

Job summary

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Main duties of the job

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Typing letters, reports and associated documentation as requiredb. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficientlyc. Manage all enquires in an effective mannerd. Maintain an accurate referrals databasee. Ensure all outgoing mail is posted in a relevant and timely mannerf. Ordering and maintaining stationary stockg. Management of meeting room bookings and refreshments stock, including liaising with external agenciesh. Process calling letters as requestedi. Input data into the patients healthcare records as necessaryj. Process referrals using the electronic referral system (ERS)k. Read code data on Systmonel. Answer incoming phone calls, transferring calls or dealing with the callers request appropriatelym. Answering Ask My GP queries appropriatelyn. Manage all administrative queries as necessaryo. Carry out system searches as requestedp. Maintain a clean, tidy, effective working area at all timesq. Support all clinical staff with general administrative tasks as requested

About us

Pennygate Medical Centre is a large GP Practice with over 17,500 registered patients. We have a large and supportive clinical and administrative team.

Our core purpose is to provide the highest quality of healthcare with an open, fair, respectful and accountable environment for both patients and staff.