Go back
Portsdown Group Practice

Senior Medical Secretary

The closing date is 10 March 2026

Apply for this job

Job summary

Are you a detail-oriented professional with excellent communication skills, looking to join a dynamic and supportive team?

Do you thrive in high-pressure environments and have a knack for multi-tasking and time management?

Are you ready to take your secretarial career to the next level with an innovative Practice?

If this describes you, we would love to hear from you! We are looking for a Senior Medical Secretary to join our small and dedicated team. We support each other and pride ourselves in providing an excellent standard of care to our patients.

Main duties of the job

To provide an efficient, comprehensive secretarial support service to the Practice without direct supervision and with broad procedural guidelines.

To find a comprehensive job description, please read the Job Description attached (to the right if you are on a PC, or at the very bottom if you are on a mobile)

About us

Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP), Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).

We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£14.85 an hour FTE of £28,975 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

A2111-26-0003

Job locations

Kingston Crescent Surgery

92 Kingston Crescent

Portsmouth

PO2 8AL


Job description

Job responsibilities

  • To undertake duties of the senior role.
  • To prioritise all correspondence appropriately
  • Work with all members of the secretarial team to ensure workload is completed in a timely and efficient manner

  • Use dictation software to process correspondence

  • Preparation and production of document templates
  • Work in accordance with written protocols
  • Log all referrals appropriately
  • Actively and effectively utilise e-referral where appropriate
  • Provide safeguarding summaries to the necessary services on request, and within timeframes
  • Raise invoices for private work using in house software, logging remittance advices accordingly
  • Chase overdue invoices, liaising with the finance team as required
  • Liaise with the Coroner / Medical Examiner and GPs as required for prompt completion of death administration
  • Liaise with Healthcare professionals, patients, solicitors and other external organisation to assist with the resolution and administration of queries.
  • Provide medical records in accordance with requests in a timely manner following payment, allocating fairly to GPs.
  • Perform any reasonable administrative tasks as requested such as photocopying and filing duties
  • Take part in monthly and quarterly audit or searches as deemed necessary.

Please read the job description attached to this vacancy ad for the full duties and responsibilities of the role.

Job description

Job responsibilities

  • To undertake duties of the senior role.
  • To prioritise all correspondence appropriately
  • Work with all members of the secretarial team to ensure workload is completed in a timely and efficient manner

  • Use dictation software to process correspondence

  • Preparation and production of document templates
  • Work in accordance with written protocols
  • Log all referrals appropriately
  • Actively and effectively utilise e-referral where appropriate
  • Provide safeguarding summaries to the necessary services on request, and within timeframes
  • Raise invoices for private work using in house software, logging remittance advices accordingly
  • Chase overdue invoices, liaising with the finance team as required
  • Liaise with the Coroner / Medical Examiner and GPs as required for prompt completion of death administration
  • Liaise with Healthcare professionals, patients, solicitors and other external organisation to assist with the resolution and administration of queries.
  • Provide medical records in accordance with requests in a timely manner following payment, allocating fairly to GPs.
  • Perform any reasonable administrative tasks as requested such as photocopying and filing duties
  • Take part in monthly and quarterly audit or searches as deemed necessary.

Please read the job description attached to this vacancy ad for the full duties and responsibilities of the role.

Person Specification

Knowledge

Essential

  • Letter writing
  • Audio typing
  • Medical terminology

Desirable

  • Clinical system administration including eReferral
  • Understanding of basic credit control

Skills

Essential

  • Good organisational skills
  • High attention to detail
  • Ability to stay calm under pressure
  • Excellent computer/typing skills
  • Excellent communication skills
  • Ability to self-motivate, organise and prioritise own workload

Desirable

  • Data analysis and ability to present data clearly for proactive review

Experience

Essential

  • Minimum 2 years previous Supervisory or Management experience
  • Proven administrative / secretarial experience

Desirable

  • Experience in healthcare environment

Qualifications

Essential

  • Good standard of education

Desirable

  • RSA or similar
Person Specification

Knowledge

Essential

  • Letter writing
  • Audio typing
  • Medical terminology

Desirable

  • Clinical system administration including eReferral
  • Understanding of basic credit control

Skills

Essential

  • Good organisational skills
  • High attention to detail
  • Ability to stay calm under pressure
  • Excellent computer/typing skills
  • Excellent communication skills
  • Ability to self-motivate, organise and prioritise own workload

Desirable

  • Data analysis and ability to present data clearly for proactive review

Experience

Essential

  • Minimum 2 years previous Supervisory or Management experience
  • Proven administrative / secretarial experience

Desirable

  • Experience in healthcare environment

Qualifications

Essential

  • Good standard of education

Desirable

  • RSA or similar

Employer details

Employer name

Portsdown Group Practice

Address

Kingston Crescent Surgery

92 Kingston Crescent

Portsmouth

PO2 8AL


Employer's website

https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Portsdown Group Practice

Address

Kingston Crescent Surgery

92 Kingston Crescent

Portsmouth

PO2 8AL


Employer's website

https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Management Support Assistant

Chrissie Davis

christine.davis16@nhs.net

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£14.85 an hour FTE of £28,975 per annum

Contract

Permanent

Working pattern

Full-time

Reference number

A2111-26-0003

Job locations

Kingston Crescent Surgery

92 Kingston Crescent

Portsmouth

PO2 8AL


Supporting documents

Privacy notice

Portsdown Group Practice's privacy notice (opens in a new tab)