Job summary
To
provide general secretarial support to the practice manager, doctors and health
professionals, involving word processing and typing skills and general clerical
work at Beechfield Medical Centre.
Main duties of the job
To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To assist the Admin Manager with all clerical and administrative duties.
To establish and maintain administrative systems so that computer information is easily accessible and secure.
File patient records and correspondence in patient medical records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To maintain the computerised clinical system in an accurate and secure manner.
To assist with the gathering of statistics and information when required.
To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave.
To receive and dispatch mail as required
To carry out photocopying of patient records as required
To carry out Choose and Book (ERS) procedures for referrals.
Compose appropriate patient letters and information leaflets.
About us
Beechfield
Medical Centre is an approx. 21,500 patient GMS practice operating from purpose-built
premises in the heart of the beautiful market town of Spalding in South
Lincolnshire. We also have a branch site
called Beechfield West situated within the same town, opened in 2023 to allow
us to expand the range of clinical services we offer our patients.
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Admin Manager with all clerical and administrative duties.
- To establish and maintain administrative systems so that computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computerised clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave.
- To receive and dispatch mail as required
- To carry out photocopying of patient records as required
- To carry out Choose and Book (ERS) procedures for referrals.
- Support the practice with recalling patients in a timely manner
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- To support with all practice administrative tasks as required
Job description
Job responsibilities
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Admin Manager with all clerical and administrative duties.
- To establish and maintain administrative systems so that computer information is easily accessible and secure.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computerised clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial and administrative team during periods of sickness and annual leave.
- To receive and dispatch mail as required
- To carry out photocopying of patient records as required
- To carry out Choose and Book (ERS) procedures for referrals.
- Support the practice with recalling patients in a timely manner
- Ensure patients on recall registers are booked for review in accordance with the chronic disease booking protocol.
- Compose appropriate patient letters and information leaflets.
- To ensure you are familiar with and maintain up to date knowledge of the Quality and Outcomes Framework (QOF) and Eclipse requirements and associated read codes.
- To support with all practice administrative tasks as required
Person Specification
Experience
Essential
- Experience of customer service
Desirable
- Experience of working with patients
- Experience in Primary Care
Person Specification
Experience
Essential
- Experience of customer service
Desirable
- Experience of working with patients
- Experience in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.