GP Receptionist

Job summary

Join our friendly and supportive team at Harwood Group Practice!

As an integral part of our dynamic administration team, you will play a vital role in ensuring the smooth running of our practice. You will be the first point of contact for our patients, providing excellent customer service and administrative support.

Why choose Harwood Group Practice?

• Supportive Team: Be part of a close-knit team who work collaboratively to deliver exceptional patient care.
• Career Development: We are committed to supporting your professional growth and offer opportunities for training and development.
• Diverse Role: Your role will be varied, providing a stimulating and challenging work environment.
• Community Focus: Contribute to the health and well-being of our local community.

If you are a motivated individual with strong interpersonal skills and a passion for patient care, we would love to hear from you.

Main duties of the job

Experience in General Practice is preferred however, training will be provided on-site.

The suitable candidate will be able to provide high-quality, professional reception, and administrative services to patients, doctors, staff, colleagues, health service professionals, and others.

To act as the first point of contact for patients and to portray the Practice in the highest possible basis. To ensure that enquiries from patients are efficiently handled to the satisfaction of the partners and patients.

Book amend, and cancel patient appointments in line with practice appointment procedures.

Answering incoming telephone calls, and ensuring calls are documented and redirected accordingly.

Undertake administration tasks as allocated by the Office Manager.

Check emails on a daily basis.

Regularly check tasks and notifications on EMIS Web.

This job description is not exhaustive and may be adjusted periodically after review. You will also be expected to carry out any other reasonable duties, which may be allocated by the Practice Manager or Office Manager.

Job Types: Part-time, Permanent

Shift pattern:

Week 1 - 7.45 am - 13.45 pm

Week 2 - 12.30 pm - 18.30 pm

About us

We're a welcoming and dynamic training practice situated in the heart of Harwood, Bolton with a branch site in Tonge Moor, Bolton. With over 12,000 patients and a dedicated team of 6 GP partners and a multidisciplinary staff, we provide comprehensive healthcare services to our community.

Our commitment to training and development is evident in our diverse range of trainees, from student nurses to aspiring GPs. We offer a supportive and stimulating environment where you can gain valuable experience and enhance your skills.

If you're looking for a friendly and rewarding workplace, we encourage you to apply.