GP receptionist

Job summary

We are looking for a medical receptionist to join our expanding team which covers 3 sites- ; The Elizabeth Street surgery; the Harris Medical Centre and the Gorton Street Surgery. We are temporarily working out of these sites while the new build at Adelaide Street is being arranged.

We now have 15,000 patients and the increasing list size means we need to expand our team with 1 or 2 more reception staff who must be willing to work at all sites. Hours can start as early as 745am and most days we close at 630pm. Tuesdays 8pm.

We can consider full time or part time, but cannot consider anyone who cannot work early mornings or later in the day- as these are our busiest times and need to be covered.

The medical reception role is the initial contact between the patient and the team- so we need someone who will make the patients feel listened to. We work with a patient centered approach.

Main duties of the job

The role involves:

• Receiving patients consulting with members of Practice team
• Checking patients in for appointments; making patient appointments or answering patient queries face-to-face
• Handing completed repeat prescriptions to patient and checking names and address.
• Process appointment requests for future appointments from patients by telephone and in person.
• Deal with visit requests
• To take telephone calls from patients about appointments and queries

About us

We have a large multi-disciplinary team of doctors, nurses , OTs, care coordinators, HCAs ; administrative and reception staff. We like to work as a large team , assisting and helping each other.

Employer details

Employer name

Adelaide Street Family Practice

Address

118 Adelaide Street

Blackpool

FY1 4LN

Employer's website

https://www.adelaidestreetfp.co.uk/ (Opens in a new tab)

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Employer details

Employer name

Adelaide Street Family Practice

Address

118 Adelaide Street

Blackpool

FY1 4LN

Employer's website

https://www.adelaidestreetfp.co.uk/ (Opens in a new tab)

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