Healthcare Technician (HCT)

Midlands Medical Partnership

This job is now closed

Job summary

The post-holder will undertake phlebotomy and appropriate healthcare technician duties within the local practice setting, patients homes and care homes ensuring high quality delivery of patient care.

Main duties of the job

To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework

To work across the various MMP sites as required.

About us

Midlands Medical Partnership is a Birmingham super-partnership currently caring for 72,000 Birmingham Cross-City CCG patients across North and South Birmingham operating out of 10 sites. The partnership was established in April 2009 and continues to grow as a single integrated primary care provider, alongside collaborative working with other similar organisations in our region as part of its strategic forward view.

The vision behind the creation of MMP is to improve and develop all that is excellent about traditional GP services local GPs leading and working in local surgeries to provide long-term doctor/patient relationships based on the established values of trust and personalised care, whilst at the same time being part of a larger, more corporate business structure, allowing our practices and patients to benefit from the resources of a larger organisation, enabling us to improve the range and quality of patient services, improve access and patient responsiveness and improve learning across our organisation.

MMPs core purpose is to work within a culture of quality to constantly improve the care and service we give our patients.

This dynamic partnership with a team of over 200 clinicians and staff is managed by a single executive board, with centralised organisational functions, strong leadership and clinical governance structures. The ambition and vision of the partnership is to provide large scale, integrated, multi-speciality care for its patients.

Date posted

17 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2078-23-0020

Job locations

Saltley Centre For Health

Cradock Road

Saltley

Birmingham

B8 1RZ

Job description

Job responsibilities

To undertake appropriate tasks and support the larger MMP healthcare team

To undertake Blood Pressure monitoring in accordance with MMP protocols

To perform ECGs on patients as requested

To carry out phlebotomy services to patients in MMP surgeries across Birmingham, at patients homes and in care homes

To ensure that blood samples taken are accurately and legibly labelled, correct bottles are used and that blood samples are transported to designated collection points in line with MMP Health and Safety procedures

Provide support at practice level to nursing and clinical staff, in particularly complex cases

To work effectively with other healthcare professional as an integrated team

To provide basic first aid to phlebotomy patients as required as in accordance with guidelines and procedures

To ensure a good rapport with patients to alleviate anxiety ensuring they are relaxed and at ease to undergo procedures

To ensure the following MMP Policies are followed: Infection Control Policy, Clinical Waste Disposal and Sharps Policy, Needle stick injury Policy

Acknowledge that patients have right to privacy, dignity and confidentiality, showing due regard to patients property.

To provide cover for team members on annual leave, off sick or study leave to ensure continuity of the service.

Act as a role model to ensure health is promoted at every opportunity in all settings.

To maintain written and computer records as required.

To attend team meetings for information exchange and service updates

The post holder will be asked to work at any MMP site in line with service needs.

Any other duties, as requested, compatible with the post which may arise from time to time.

To undertake training and development to meet the specific service needs of the service and own individual practice.

Participate in the appraisal, clinical supervision and personal development planning process and ensure that their own professional development needs are met.

Participate in the induction of staff by demonstrating own role to new or less experienced colleagues.

Awareness of own limitations and undertaking training needs identified

To provide a quality service, minimising patient complaints and ensuring patient satisfaction.

To work within MMP Policies and Procedures

To collect data for auditing and monitoring.

To manage any phlebotomy related incidents and document accordingly

The above list of duties and responsibilities is not intended to be exhaustive. The post holder may from time to time be asked, by the Partners or their representatives, to undertake other tasks commensurate with their grade and post.

Other Responsibilities

Health and Safety

To comply with the Health and Safety at Work etc. Act 1974.

To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.

To ensure all staff are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

Ensure a trained first aider is available in the building.

Ensure fire alarms are tested regularly and within the set guidelines.

Equality and Diversity

To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance

To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

Confidentiality

To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

Safeguarding

Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and MMP policies