Job summary
We are looking to employ a Medical Summarisier to work within our Admin Team.
As a Medical Summariser you will be the first person to read and assess each clinical letter that arrives into the Practice.
Under the directionof other members of the
Document Management Team you will read each letter and action any
administration actions along with read-coding the patients medical record with
any relevant medical information and then forwarding to anyone else who may
need to action or be informed of any significant information.
The role is challenging and never the same day twice. The applicant will be handling sensitive and complex information, that will require confidentiality and accurate management.
The Practice works with EMIS Web Clinic System and DOCMAN 10, experience of both would be an advantage but training would be given to the right candidate.
Main duties of the job
The main responsbilities of that post-holder will be to summarise and Read-Code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol. The post-holder will also offer additional administrative support to the Admin Team.
About us
Benchill Medical Practice is a Group
Practice based in an excellent modern health facility (with disabled access) and onsite parking, offering a broad range of services to patients for over 30 years.
In addition to GPs, the practice also
employs Physician Associates, Practice Nurses and Healthcare Assistants as well
as being an established GP training practice. We also have a big Reception and
Administration teams working collaboratively with the Healthcare Professionals
to enhance patient care and their experiences within the Practice.
You will become part of very supportive and forward thinking team. We offer an excellent induction programme and you will have a comprehensive programme of training in the role, we will also put you forward to online training courses as needed.
Job description
Job responsibilities
Main Duties / Key Tasks
- Scanning in of all paper letters into Docman
- Reviewing each medical letter and read-coding any relevant medical information as per Practice Protocols as specified by the clinical team.
- Streamlining the flow of clinical correspondence through the organisation reducing the number of letters with a GP needs to process where there is uncertainty, it will be forwarded to a clinician for safety
- Read coding information to help gather data for QOF and other targeted work the Practice is involved with.
- Raise any concerns or issues proactively and in a timely manner to your Line Manager or the Practice Manager in their absence
Data Confidentiality
Benchill Medical Practice is governed by the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) and the following should be done to help us to comply with these legislations.
- Maintaining data confidentiality as patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Benchill Medical Practice information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.This will include:
- Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities own and others and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards actively reporting health and safety hazards and infection hazards immediately when recognized keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the jobholders role.
- Undertaking periodic infection control training (minimum annually) reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues,to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and right.
Personal & Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development within Benchill Medical Practice
- Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidance will affect own work
- Participate in audit where appropriate.
Other Duties
Any other duties, as agreed with the line manager to meet the needs of the organisation.
This job description is an outline of the key responsibilities of the role and is not intended as an exhaustive list. The job may change after the initial three months to reflect the roles and responsibilities required.
Job description
Job responsibilities
Main Duties / Key Tasks
- Scanning in of all paper letters into Docman
- Reviewing each medical letter and read-coding any relevant medical information as per Practice Protocols as specified by the clinical team.
- Streamlining the flow of clinical correspondence through the organisation reducing the number of letters with a GP needs to process where there is uncertainty, it will be forwarded to a clinician for safety
- Read coding information to help gather data for QOF and other targeted work the Practice is involved with.
- Raise any concerns or issues proactively and in a timely manner to your Line Manager or the Practice Manager in their absence
Data Confidentiality
Benchill Medical Practice is governed by the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) and the following should be done to help us to comply with these legislations.
- Maintaining data confidentiality as patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Benchill Medical Practice information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.This will include:
- Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities own and others and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards actively reporting health and safety hazards and infection hazards immediately when recognized keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the jobholders role.
- Undertaking periodic infection control training (minimum annually) reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues,to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and right.
Personal & Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development within Benchill Medical Practice
- Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidance will affect own work
- Participate in audit where appropriate.
Other Duties
Any other duties, as agreed with the line manager to meet the needs of the organisation.
This job description is an outline of the key responsibilities of the role and is not intended as an exhaustive list. The job may change after the initial three months to reflect the roles and responsibilities required.
Person Specification
Experience
Essential
- Experience of Administration of Duties
- IT literate including experience in Microsoft Office Applications such as Word, Excel & Outlook)
- An understanding of strict confidentiality
Desirable
- Experience of working a GP Practice / Care Setting
- Medical Administration & Medical Terminology experience
- Experience of administration and record keeping in an office environment
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English
Person Specification
Experience
Essential
- Experience of Administration of Duties
- IT literate including experience in Microsoft Office Applications such as Word, Excel & Outlook)
- An understanding of strict confidentiality
Desirable
- Experience of working a GP Practice / Care Setting
- Medical Administration & Medical Terminology experience
- Experience of administration and record keeping in an office environment
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics & English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
