Practice Receptionist

The Ferryhill & Chilton Medical Practice

Information:

This job is now closed

Job summary

Ferryhill and Chilton Medical Practice is a two site GP Surgery with a patient list of over 15,000.

We have a permanent vacancy for a full time Receptionist to work across both sites.

Main duties of the job

The Receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

The Receptionist will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

Ferryhill and Chilton Medical Practice have a multiskilled workforce of GP Partners, Salaried GP's, GP Registrars, Nurse Practitioners, Practice Nurses, Health Care Assistants, Secretaries, IT Admin Officers, Prescription Clerks, Receptionists, Cleaners and also attached staff such as Midwives, Physiotherapists, Social Prescribers, Integrated Care Coordinators, Mental Health Workers, Specialist Nurses.

We offer the NHS Pension Scheme and 210 hours annual leave plus bank holidays rising by an additional 1 days annual leave after ten years, fifteen years, twenty years, twenty five years and thirty years.

Date posted

06 April 2021

Pay scheme

Other

Salary

£17,645.68 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2067-21-7962

Job locations

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ


Norman Terrace

Chilton

Ferryhill

County Durham

DL17 0HF


Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

See Attached Job Description for more detail.

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

See Attached Job Description for more detail.

Person Specification

Qualifications

Essential

  • GCSE English Grade C or Equivalent.
  • Keyboard and Computer Skills.

Desirable

  • IT Qualifications.

Experience

Essential

  • Experience of dealing with the public.

Desirable

  • Experience of working within the NHS in an admin role.
  • Experience of Microsoft Office Software.
  • Experience of SystmOne.

Qualities/Attributes

Essential

  • Understand needs for strict confidentiality.
  • Ability to work as part of an integrated multi-skilled team.
Person Specification

Qualifications

Essential

  • GCSE English Grade C or Equivalent.
  • Keyboard and Computer Skills.

Desirable

  • IT Qualifications.

Experience

Essential

  • Experience of dealing with the public.

Desirable

  • Experience of working within the NHS in an admin role.
  • Experience of Microsoft Office Software.
  • Experience of SystmOne.

Qualities/Attributes

Essential

  • Understand needs for strict confidentiality.
  • Ability to work as part of an integrated multi-skilled team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ


Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ


Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Fiona Almond

cdccg.ferryhillandchilton@nhs.net

01740651238

Date posted

06 April 2021

Pay scheme

Other

Salary

£17,645.68 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2067-21-7962

Job locations

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ


Norman Terrace

Chilton

Ferryhill

County Durham

DL17 0HF


Supporting documents

Privacy notice

The Ferryhill & Chilton Medical Practice's privacy notice (opens in a new tab)