Prescriptions Administrator

Job description

Job responsibilities

• The processing of repeat prescriptions in electronic and hard copy format, including on-line requests in line with practice protocol and doctors instructions.
• To support the multi-disciplinary team and provide administrative support as required in line with practice protocols.
• Support staff with the distribution of information, messages and enquiries for the clinical team.
• Ensure timely communication to patients.
• Assist with prescription screening as required.
• Manning the prescription call line and answering all queries.
• Ensure prescription e-Mails are read and actioned in a timely manner.
• Assist the administration team with ad hoc tasks.
• Respond to tasks in Emis and Docman
• Deal with patient and external organisation enquiries as required. Make and receive phone calls to hospitals, outside agencies, patients as required.
• Ensure all communication from whatever source is dealt with in a timely manner.
• To use computer systems in accordance with practice requirements.
• Provide any other administrative support as needed.
• Ensure that personal NHS Mail and EMIS Emails are read and acted upon during each working shift.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Previous experience in GP practice with EMIS web
• Previous prescription administrator experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Farnham Park Health Group

Address

Farnham Centre For Health

Hale Road

Farnham

Surrey

GU9 9QS

Employer's website

https://www.farnhamgps.com/ (Opens in a new tab)