Business Manager

Job description

Job responsibilities

Finance

Work closely with the practice manager to;

Manage the financial elements of the organisation, including budgets, bank accounts, accounting system, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

Maintain an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented.

Brief partners on financial matters, including forecasting.

Manage and process partners drawings PAYE and pensions for staff

Support the partners to develop and implement processes to achieve business objectives including maximising income from QOF targets (supported by the nursing and admin team)

Ensuring the organisation has appropriate insurance cover (employee, locum, building, medical indemnity etc) in place

Developing implementing and embedding an efficient business resilience plan.

Leading change and continuous improvement initiatives, coordinating projects within the organisation.

Coordinating and leading the compilation of organisation reports and the practice development plan (PDP)

Make recommendations to the Partners for business development with regard to potential sources of income

Strategic Planning

Overall responsibility for the strategic planning of the practice, working with the Partners

Keep abreast of current affairs and identify potential opportunities and threats

Create a Business Development Plan, overseeing the implementation of the aims and objectives

Formulate objectives and research and develop ideas for future development

Represent the practice at external meetings

Be innovative, assess and implement change

Ensure areas of the business are delivered to high standards

Ensure the Business Continuity Plan is regularly reviewed and updated.

Ensure that the business objectives are met, and targets are implemented and delivered.

Present and interpret performance data

Deputise for the practice manager in the event of their absence

Information Technology & Governance

Manage the organisations IT system

Ensure compliance of appropriate information governance systems

Ensure compliance with Data Security & Protection and the ICO (Information Commissioners Office)

Ensure IT compliance with the contractual obligations

Oversee compliance with Data Protection Act 2018 and GDPR responsibilities

Ensure Data Sharing Agreements and Data Privacy Impacts assessments are reviewed and updated.

Communication

Understand the communication systems and ensure effective channels of communication between all team members

Develop, implement, and embed an effective communication strategy (internal and external)

Actively encourage and promote the use of patient online services

Build/maintain good working relationships

Represent Farnham Park Health Group at meetings and events

Present a professional image

Share skills and expertise with others

Other

This is not an exhaustive list and may be changed in light of ever-changing service need and national and local policy. Therefore, the job description will encompass any other duties deemed appropriate for the post holder within the scope of the post as determined by the Partners. Any changes would be discussed fully with the post-holder.

Person Specification

Skills

Essential

• Ability to identify and negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Strategic thinker and negotiator with the ability to develop services
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment

Desirable

• EMIS user skills

Experience

Essential

• Experience of working with the general public
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of managing large multidisciplinary teams
• Experience of performance management including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of workforce planning, forecasting and development

Desirable

• Experience of working in a healthcare setting
• NHS/primary care general practice experience
• Relevant health and safety experience

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward thinker with a solutions focused approach
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive and resilient
• Ability to drive and deliver change effectively

Desirable

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Maintain confidentiality at all times
• Full UK driving licence

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Desirable

• Educated to degree level in healthcare or business
• Leadership and/or management qualification
• AMSPAR qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Farnham Park Health Group

Address

Farnham Centre For Health

Hale Road

Farnham

Surrey

GU9 9QS

Employer's website

https://www.farnhamgps.com/ (Opens in a new tab)