Office Administrator

Witton Medical Centre

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and confident individual to join our admin team at Witton Medical Centre.

Main duties of the job

The main tasks will be responding to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner.

To be responsible for running a smooth and efficient recall system and to send for and book in the patients that are due.

To deal with any urgent or routine patient tasks that are received from clinicians.

To scan, read code hospital letters received and if any further action is needed ensure this is followed up.

Register new patients and also deal with any amendments and deductions.

Any other administrative duties required to support management.

About us

Our practice has around 10,500 patients with 3 GP Partners, a salaried GP, ANP, Physician Associate as well as Clinical Pharmacists and Practice Nurses.

Support is provided by a dedicated Reception and Administration Team.

We perform well within the local patient satisfaction survey and ensure that effective patient care is our main priority.

We promote a team approach at Witton Medical Centre, by encouraging a friendly and positive environment.

Date posted

16 May 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2058-24-0003

Job locations

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Job description

Job responsibilities

The main tasks will be to respond to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner.

To be responsible for running a smooth and efficient recall system and to send for and book in those patients that are due.

To deal with any urgent or routine patient tasks that are received from clinicians.

To scan and read code hospital letters received and if any further action is needed ensure this is followed up.

Register new patients and also deal with any amendments and deductions.

Any other administrative duties to support management.

Job description

Job responsibilities

The main tasks will be to respond to emails received by the practice from patients, patient's representatives and third parties and ensuring these are dealt with in a timely manner.

To be responsible for running a smooth and efficient recall system and to send for and book in those patients that are due.

To deal with any urgent or routine patient tasks that are received from clinicians.

To scan and read code hospital letters received and if any further action is needed ensure this is followed up.

Register new patients and also deal with any amendments and deductions.

Any other administrative duties to support management.

Person Specification

Qualifications

Essential

  • GCSE A to C in English and Maths

Experience

Desirable

  • Experience of working in a GP Practice
  • Experience of using EMIS Web
Person Specification

Qualifications

Essential

  • GCSE A to C in English and Maths

Experience

Desirable

  • Experience of working in a GP Practice
  • Experience of using EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Witton Medical Centre

Address

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Employer's website

https://www.wittonmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Witton Medical Centre

Address

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Employer's website

https://www.wittonmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Ashlie Allison

ashlie.allison@nhs.net

Date posted

16 May 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2058-24-0003

Job locations

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Privacy notice

Witton Medical Centre's privacy notice (opens in a new tab)