Admin Manager

Witton Medical Centre

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and confident individual to manage the day to day running of our admin team. The admin manager would work closely with our management team to effectively manage the workstreams in this department.

Main duties of the job

The Administration Manager is responsible for:

Overseeing the administration and support operations of the practice and ensuring staff achieve their primary responsibilities.

Line managing our admin team, supporting staff development, providing guidance and direction, ensuring all staff are up to date with mandatory training.

Completing staff appraisals when required

Developing, implementing and embedding efficient office processes and procedures.

Assist with QOF and IIF targets and ensure these targets are met to the highest standard.

Acting as a focal point for the practice, managing requests from external organisations such as the local police, solicitors, DVLA and other agencies.

Managing annaul leave for the admin team ensuring a balance between staff holidays and the efficient running of the practice.

About us

Our practice has around 10,500 patients with 3 GP Partners, a salaried GP, ANP, Physician Associate as well as Clinical Pharmacists and Practice Nurses.

We need an additional support to manage the practice administration workload.

Date posted

26 March 2024

Pay scheme

Other

Salary

£15.34 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2058-24-0002

Job locations

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Job description

Job responsibilities

Office Manager Job Description

Job Summary

You will hold responsibility for the general running of the Administration office and help support the Senior Management Team with the running of the practice.

Main Duties

Always maintain patient confidentiality and ensure all other staff comply with this.

Assist the Senior management team with workload and help implement any changes to practice.

Oversee the administration team ensuring the staff achieve their primary responsibilities.

Line managing administration staff, supporting staff development, providing guidance and direction.

Ensuring staff are up to date with all mandatory training and HR checks along with the Senior management team.

Ensuring there is a robust system operating with regards the Blue Stream training packages for all Clinical and non-clinical staff. Managing this system and delegating responsibilty to other admin staffing.

Completing staff appraisals when required.

Developing, implementing, and embedding efficient office processes and procedures.

Assist with audits when required.

Ensure premises checks, e.g. Fire alarm testing, are carried out and logs kept up to date.

Ensure equipment is properly used and maintained.

Help update the practice policies and procedures,liaising with senior management.

Oversee Qof and any other targets are met.

Ensure CQRS and any claims are submitted.

Help maintain and develop the Practice's Good CQC rating.

Over see rotas and leave requests.

Provide support with general office duties when required.

Oversee admin meeting and minute taking.

Liaise between administration staff, Senior Management and Clinicians.

Any other duties asked by Senior Management or Clinicians.

Flexibility to work at two other surgeries if and when required.

Job description

Job responsibilities

Office Manager Job Description

Job Summary

You will hold responsibility for the general running of the Administration office and help support the Senior Management Team with the running of the practice.

Main Duties

Always maintain patient confidentiality and ensure all other staff comply with this.

Assist the Senior management team with workload and help implement any changes to practice.

Oversee the administration team ensuring the staff achieve their primary responsibilities.

Line managing administration staff, supporting staff development, providing guidance and direction.

Ensuring staff are up to date with all mandatory training and HR checks along with the Senior management team.

Ensuring there is a robust system operating with regards the Blue Stream training packages for all Clinical and non-clinical staff. Managing this system and delegating responsibilty to other admin staffing.

Completing staff appraisals when required.

Developing, implementing, and embedding efficient office processes and procedures.

Assist with audits when required.

Ensure premises checks, e.g. Fire alarm testing, are carried out and logs kept up to date.

Ensure equipment is properly used and maintained.

Help update the practice policies and procedures,liaising with senior management.

Oversee Qof and any other targets are met.

Ensure CQRS and any claims are submitted.

Help maintain and develop the Practice's Good CQC rating.

Over see rotas and leave requests.

Provide support with general office duties when required.

Oversee admin meeting and minute taking.

Liaise between administration staff, Senior Management and Clinicians.

Any other duties asked by Senior Management or Clinicians.

Flexibility to work at two other surgeries if and when required.

Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English and Maths.
  • Management Experience

Desirable

  • Knowledge of EMIS WEB
  • Knowledge of QOF/ IIF
  • Previous experience withing GP/NHS
Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English and Maths.
  • Management Experience

Desirable

  • Knowledge of EMIS WEB
  • Knowledge of QOF/ IIF
  • Previous experience withing GP/NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Witton Medical Centre

Address

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Employer's website

https://www.wittonmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Witton Medical Centre

Address

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


Employer's website

https://www.wittonmedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Ashlie Allison

ashlie.allison@nhs.net

01254457800

Date posted

26 March 2024

Pay scheme

Other

Salary

£15.34 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2058-24-0002

Job locations

29/31 Preston Old Road

Blackburn

Lancashire

BB2 2SU


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